

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Talking to Robby was like talking to a friend
Reply from Robby Goudeseune
July 10th, 2024 03:35 PM
Awww thanks April. It has been a pleasure getting you into your new home!!!
Excellent communication. Always answered my questions quickly day or night.
Reply from Matt Carr
July 19th, 2024 11:47 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Knowledgeable and Friendly.
Reply from Shawn McCaffrey
July 12th, 2024 01:01 PM
I enjoyed working with you. Thanks for the great feedback.
AJ and his team was able to get all the information they needed and move forward with every step of the process in a timely manner.
Reply from AJ Nunnally
July 18th, 2024 02:13 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Matt and JR went above and beyond throughout the loan process. This was the first time my husband and I bought a house, and they broke down every step into bite-sized pieces, making it much less overwhelming. They made themselves available...
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Reply from Matt Carr
July 17th, 2024 02:28 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Great service and support
Reply from Logan Burke
July 16th, 2024 04:38 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Brad was very helpful, any questions I had he answered and made any concerns I had seam simple and easy to understand , always there when I needed him
Reply from Brad Pugh
July 5th, 2024 09:56 PM
I'm glad to hear that you found our interactions helpful, Mark! Making sure your questions are answered and making the process as simple and easy as possible is always my top priority. Don't hesitate to reach out if there's anything else you...
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Kat is the friendliest and most wonderful person I ever had the experience of working with. She was always available and worked extremely hard to make it a great experience. Loved every minute of the process.
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Zach Mayhew was always there to answer any questions. He would reach out to me and answer questions on my time such was a huge help. It didn’t matter what form call,text, and email. He would get back to you with answers that day, if not the...
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Reply from Zachary Mayhew
April 22nd, 2025 02:50 AM
I'm so happy things turned out so well for you and Julia, Carter! Congratulations on becoming home owners! Thank you for trusting me with your mortgage!
Consistent follow through and very responsive.
Reply from Christopher Visich
July 14th, 2024 05:15 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing