

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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professional, easy access, clear communication every step.
Reply from Alexis Martinez
November 24th, 2024 03:27 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Ms Ruth was a pleasure to work with she walk me through the whole process from beginning to end th was a pleasure to work with she walk me through the whole process from beginning to end
Reply from Ruth Danielson
November 24th, 2024 03:16 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Steve is on top of every detail throughout the entire process. Very proactive, always accessible and armed with solutions.
Reply from Steve Jenkins - New American Fundin...
November 13th, 2024 04:16 PM
Thank you so much Steve for the kind review. Always a pleasure working with you. You are a true professional!
Very smooth transaction. Excellent communication.
Accountability and proper/timely communication
Arnold is great ge made the process very easy.
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Ruth was thorough and communication was great. This was a 34 day close with a VA loan very impressive. Great job Ruth can't wait for our next transaction.
Reply from Ruth Danielson
January 2nd, 2025 01:03 PM
I'm so pleased to hear that you had a positive experience, Hollie! Your kind words mean a lot to me. The 34-day close was indeed a feat, and I'm glad I could help facilitate it smoothly. I look forward to our next transaction as well - here's...
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Thank you
There were some lapse of communication during the process but everyone pulled together to help with problems.
Zach stayed on top of the entire process with texts, emails and calls.
Reply from Zachary Mayhew
May 2nd, 2025 02:46 PM
I'm glad to hear that I could effectively communicate and keep you informed throughout the refinance process. Your feedback is appreciated, and it was a pleasure assisting you.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing