New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Zachary Mayhew
Zach stayed on top of the entire process with texts, emails and calls.
Reply from Zachary Mayhew
May 2nd, 2025 02:46 PM
I'm glad to hear that I could effectively communicate and keep you informed throughout the refinance process. Your feedback is appreciated, and it was a pleasure assisting you.
I had gotten myself in a mess and Blake Freeman, my loan officer, told Me what he could do to help me and he delivered on that! He and Nikki (loan processor) both did and I appreciate their dedication very much!
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Reply from Blake Freeman - New American Fundin...
November 19th, 2024 11:45 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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The communication was great!! And any questions we had they answered them right away I'm beyond please with the service we got thank you 😊
Reply from Jeff Valley - New American Funding
November 18th, 2024 09:46 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
You guys did a great
Reply from Jeff Valley - New American Funding
November 18th, 2024 09:43 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
No matter when I asked or how rediculous my questions were. I heard back immediately and i alwYs felt well informed. If I missed an email I would get a gentle reminder. I loved the time line and lists of tasks rolling out at each step. It was...
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Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Joseph Dugan
Joseph was both professional and friendly. He really made the process stress free.
Reply from Joseph Dugan - New American Funding
November 16th, 2024 06:57 PM
I'm incredibly grateful for your kind words, Ian. It was truly a pleasure helping you throughout the process. Your positive feedback means a lot to me and it makes all the hard work worthwhile. If you ever have any questions in the future or...
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New American Funding - Alexis Martinez
Quick, smooth process
Reply from Alexis Martinez - New American Fund...
November 16th, 2024 04:13 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Robert Melton
Robert was great just the loan processor very hard to reach when have questions , though the whole process I believe I spoke to her 4 times , evertime it's just emails and when I try to call i get her vvoicemail and no call back
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Reply from Robert Melton
November 6th, 2024 04:32 PM
It was a pleasure working with you Thomas! I appreciate you always being available when we needed anything. Again, Thank you for your trust and business! Keep in touch!
Drew made sure we were set every step of the way. He goes above and beyond for his clients and it's very a in the way he communicated we us during the proces. We can't thank him enoug.
Reply from New American Funding - Drew Vogl
April 25th, 2025 10:17 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
coordination, understanding and helpful.
Reply from Jeff Valley - New American Funding
November 15th, 2024 07:38 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing