New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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James was very good to work with but the rest of them Left a lot to be desired. I would probably never use NAF again. Processor was working way over her head. She was terrible.
Excellent communication
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Ben Arcellana
Working with Ben was enjoyable.
Reply from Ben Arcellana
June 3rd, 2025 01:07 PM
Hi Kathy. Thank you so much for the survey. It was a joy working with you as well. Hope we can work again in the future. Thank you.
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Chris Frakes - New American Funding
Need to be more proactive, documents were late forth coming, time line was not paid attention too. Very stressful transaction. Things should have been done and completed way prior to commitment date. Everything was done last minute.
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New American Funding - Aaron Landers
Things went pretty smooth
Reply from Aaron Landers
June 10th, 2025 11:44 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Ive done two home purchases and a refi with James. love the attention to detail. Competitive rates, and response time.
This is the second property I have purchased with Courtney, and he is also now worki g up a property for my nephew. I have purchased 11 properties in the past and both my experiences with Courtney and the team have been virtually painless....
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Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
I'm thrilled to hear about your seamless experience with purchasing properties through New American Funding. It has been a pleasure working with you on both occasions, as well as assisting your nephew. I'm glad Crystal and I could make the...
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Scott was exceptionally knowledgeable and knew the products well and was very easy to talk to and very accessable when I had questions. He is a great representative for New American Funding.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Genuine communication
Consistant positive results
Kind & compassionate conversation
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
The team never gave up on us
Reply from Alec Manoogian
June 9th, 2025 03:13 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing