New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
New American Funding - Matthew Ferguson
Matthew is very detailed and walks you through the entire process. It does not matter how many times you ask the same questions, he always answers with humblen
Reply from Matthew Ferguson
June 12th, 2025 04:49 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
It was simple. I need simple. Chris was very down to earth and clear.
Things moved as anticipated.
Reply from Christopher Trombley
June 12th, 2025 02:21 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
for
New American Funding - Rick Hara
Rick and Brian made this prices as easy and quick as they possibly could! very accessible anyon any time I needed them and answered every questions I had before I could even ask!
Reply from New American Funding - Rick Hara
June 2nd, 2025 04:31 PM
Hi Lauren it was a pleasure working with both of you . I am here as always if you need anything. The greatest compliment you can give me is if you know of anyone that is looking to purchase or refinance please get me their information and I...
read more
for
Chris Frakes - New American Funding
Ask him.... this entire process was a mess. He dis did not communicate with my attorney or me in a timely manner. I found out the day before I was supposed to close that i was not funded. We had to scramble for a week and I was without a home...
read more
Reply from Chris Frakes
June 12th, 2025 11:59 AM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
The professionalism of the loan agent
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
I'm glad to hear that you appreciated the professionalism during your loan process. Your satisfaction is important to me, and I'm pleased to have been able to assist you. If you have any further questions or need assistance, please feel free...
read more
for
New American Funding - Mike Hyman
The way you handl your business
Reply from Mike Hyman
June 12th, 2025 07:53 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
for
New American Funding - Ben Arcellana
The ease and accessibility of communication when I came across a question. The time spent to explain the process and paperwork as it came along.
Reply from New American Funding - Ben Arcellan...
June 3rd, 2025 01:07 PM
Hi Shawn. Thank you so much for the survey. Congratulations again on the home! Thank you so much as well for your patience throughout the process. Enjoy the new home!
for
New American Funding - Randall Spears
Randall made sure we tackeled all of the things that could be a challenge in the loan process upfront which helped to close the offer to closing in record time. He was extremely helpful
Reply from Randall Spears
June 11th, 2025 02:33 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Everyone involved seemed to want to help us. It was an amazing experience all the way around. Thank you all again so much for everything!!
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Buying a house is always stressful, but Kat and Michele made it easy and answered all questions we had. Great customer care and quality service.
Reply from New American Funding - Kat Lee
February 26th, 2026 11:43 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
2201–2210 of 14561
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing