New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
my first encounter with Joe, he coached me through the whole entire loan process. He taught me about repairing my credit and how important it was to repair and he made the whole process beyond easy. Joe answered all of my questions. He always...
read more
Reply from New American Funding - Joe Uddyback
February 21st, 2026 03:46 PM
Emily, I'm grateful for your kind words. It was a pleasure guiding you through the loan process and assisting with credit repair. Your enthusiasm for working together again in the future is much appreciated, and I'm here to help whenever you...
read more
Matthew's did a great job of communicating the process to our mutual client and very responsive to my questions as well. This was a very challenging file and Matthew did an excellent job getting us to the closing table.
Reply from Matthew Trotter
February 21st, 2026 03:36 PM
I'm am happy to know that my communication and responsiveness were helpful with the challenging file. It was a pleasure working with you Rhonda. If you need any assistance in the future, please feel free to reach out.
for
New American Funding - Helene Knepper
I DIDN'T SPEND ENOUGH TIME WITH HER, BUT MS. RAQUEL CHAVEZ WAS VERY GOOD, AND PROFESSIONAL. ALSO, SHE KEPT ME INFORMED PROMPTLY AND IT WENT WELL. ADDITIONALLY, SHE HAS A GREAT PERSONALITY AND PROFESDIONAL. I SPENT TIME WITH HER VIA EMAIL AND...
read more
Reply from Helene Knepper
March 3rd, 2026 07:21 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
katie was awesome if i could and when i do it again it will be with katie underwood
Reply from Katie Underwood
March 2nd, 2026 09:14 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
for
Rhys Bonnin
More communication
Reply from Rhys Bonnin
March 2nd, 2026 07:24 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
for
Communication and helping us through every step of the way
Reply from Joe Mincey
February 19th, 2026 03:38 PM
I appreciate your feedback, Samantha. I'm glad to hear that the communication and support throughout the process were helpful. If you have any other comments or need further assistance, please feel free to reach out.
My team is very accessible when I needed questions, asked or answered.
Reply from New American Funding - Manny Merlin
February 19th, 2026 03:06 PM
Alisa, I appreciate your feedback. It's great to hear that you found the accessibility of my team helpful when you had questions. Providing clear communication and support is something I prioritize, and I'm glad it made a difference for you....
read more
Communication
Reply from New American Funding - Manny Merlin
February 19th, 2026 02:17 PM
I appreciate your 5-star rating, Andy. If there's anything specific you’d like to share about your experience, I’d be eager to hear. Thank you for choosing to work with me at New American Funding.
Having the numbers better relayed through the process. We were told the day of signing that our closing cost would be 17K, when the whole time before closing it was going to be 4K. Due to a mistake on the seller credits line that was 12K. At...
read more
Reply from Jason Scully
March 2nd, 2026 09:55 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Robyn and her team always provided cleaer and concise guidance to make the first-time homebuying experience seamless and much less daunting!
891–900 of 5795
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing