New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Jason kept us updated on the process
He was always available for questions
prompt call backs when we left messages
Reply from New American Funding - Jason Lamber...
March 16th, 2026 02:16 PM
Clifford, I'm glad to hear that you felt well-informed and supported throughout the process. Being available for your questions and providing prompt responses is important to me. If you have any other questions or need further assistance, feel...
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Honest and up front about the process
Reply from Robert Sevier
March 19th, 2026 04:17 PM
It's great to hear that you found my approach honest and transparent, Justin. Making sure the process is clear and straightforward is important to me. If you have any more questions or need further assistance, please don't hesitate to reach...
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Great communication, professional, kind, and understanding
Reply from Andrew Yee
March 19th, 2026 03:41 PM
I appreciate your kind words, Michael. Ensuring clear communication and maintaining professionalism are key aspects of my approach. I'm glad to know that you felt supported and understood. If there's anything else I can assist you with, please...
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Quick and easy!!
Reply from Scott Tillman
March 18th, 2026 06:35 PM
I'm glad to hear that you found the process quick and easy, Tina. It was a pleasure to assist you. Let me know if there's anything else I can do for you.
Robert made the process simple and explained everything. He was always available for questions and responded quickly.
Reply from Robert Sevier
March 18th, 2026 03:42 PM
I'm glad to know that you found the process straightforward and everything was clearly explained, Tina. Being available to answer questions promptly is important, and I'm pleased it made a difference for you. If there's anything more I can...
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Khaterin Garcia
Personal attention, prompt response and willingness to work with me to solve the problem promptly. Khaterin is simply the best. you should hire more like her.
Reply from Khaterin Garcia
March 11th, 2026 05:16 PM
Thank you very much, Sunita for your review. It was a pleasure working with you. If you ever need assistance again, don't hesitate to contact me.
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New American Funding - Helene Knepper
Helene and Brandi were very knowledgeable and patient walking me through tect things and answering my questions. They were friendly and made me feel comfortable throughout the process. They were great.
Reply from Helene Knepper
March 18th, 2026 03:50 PM
I'm glad to hear that you felt comfortable and supported throughout the process, Gay. Your feedback about my and Brandi's knowledge and patience is appreciated. If you ever have more questions or need assistance, don't hesitate to reach out....
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Paul Hytla
Everyone was efficient and helpful in what the do. The process was quick.
Reply from Paul Hytla
March 17th, 2026 07:39 PM
I appreciate your feedback, Melissa. I'm glad to hear that you found the process efficient and helpful. If there's anything else I can do for you in the future, please don't hesitate to reach out.
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New American Funding - Paul Morgan
The process took nearly four months The underwriter did not know how tocalculate commission income despite my sending guidelines . Loan officer was not available and did not return calls or emails. Loan was in violation of Reg B. Credit decision...
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Reply from Paul Morgan
March 17th, 2026 05:38 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Washington is very knowledgeable and responsive. Responded late at night. Was quick to figure out solutions to our problems. Friendly guy!
821–830 of 5795
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing