

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
The title company delayed the process and was slow to respond when information was submitted. Dedra and Helene were wonderful and had no control over the unpleasant part of the process.
Reply from Helene Knepper
March 23rd, 2026 06:14 PM
I'm grateful for your understanding regarding the title company's role in the process, Nikki. I'm pleased to hear that you appreciated the support Dedra and I provided. If there's anything else you need or questions you have, please feel free...
read more
Everyone was very helpful and always available when we had questions. We will definitely recommend to anyone looking to buy a house!
Reply from Robyn Rau
March 23rd, 2026 08:35 PM
It means a lot to hear that you found the team helpful and readily available to assist with your questions, Olivia. I'm glad you felt supported throughout the process. Your willingness to recommend us is truly appreciated. If there's anything...
read more
Very responsive to queries throughout the process
Reply from Nadyne Pennington
March 20th, 2026 08:41 PM
I’m glad to know you found the communication responsive during the process, Raymond. Keeping queries addressed promptly is a priority for me, and I’m happy it contributed positively to your experience. Thank you for your feedback!
Carlos was great at communicating each step of the process and did an outstanding job answering all of our questions.
Reply from CARLOS CABALLERO
March 20th, 2026 04:09 PM
Nathan, I’m really pleased to hear that the communication during the process was clear and that your questions were well addressed. It's rewarding to know that I could assist you effectively. If you have any more questions or need further assistance,...
read more
Did a great job.
Reply from Patrick Christoffel
March 19th, 2026 02:01 PM
Thank you Randy. It was a pleasure.
Communication!
Reply from Daniel Ortiz
March 20th, 2026 02:07 PM
I appreciate your feedback, Rebecca. It's great to know that communication stood out in your experience. If there's ever anything more you'd like to discuss or need help with, please don't hesitate to reach out.
Very swift respond times, and informing us about every step which made the process more comfortable and easy!
Reply from Robyn Rau
March 20th, 2026 02:03 PM
It's great to know that the swift response times and clear communication made the process more comfortable and easy for you, Trey. I strive to keep things straightforward and stress-free. If you have any more questions or need further assistance,...
read more
Very professional and knowledgeable! He went to bat when things got sticky on this loan.
Great experience working with Robyn Rau and New American Funding. My girlfriend and I were first time homebuyers, so our knowledge of the process was very minimal, but with the exceptional services provided my Robyn and her team, it made the...
read more
Reply from New American Funding - Robyn Rau
March 23rd, 2026 06:45 PM
Thank you for sharing your positive experience, Trey. It's rewarding to hear that my team and I could ease the process for you and your girlfriend as first-time homebuyers. I'm glad we could contribute to making this journey more enjoyable...
read more
Great work Scott. thanks for all your help!
Reply from New American Funding - Scott Burger
March 10th, 2026 11:52 AM
I'm grateful for your kind words, Matthew. It was my pleasure to assist you, and I'm glad that I could help with your needs at New American Funding. Thank you for reaching out.
811–820 of 5795
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing