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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,836)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,836)

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5 Star

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Michelle was amazing to work with and resolved all issues that arose from beginning to end. She guided and advised me on an important process of purchasing our home and we were grateful to have her as our loan officer.

Reply from Michelle Thula

November 12th, 2025 01:00 PM

Thank you for the amazing review! I'm thrilled I could make your experience hassle-free.

Robert and Marlo so helpful and were available when we needed help.

Reply from Robert Bell

July 9th, 2024 10:47 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Michelle was super responsive and always willing to answer my questions.

Robert was good, and not to take anything away from him, but Diana was great! I think both exceed my expectations but Diana far exceed my expectations. She was fast, very helpful, very friendly and accessible!

Reply from Robert Bell

July 8th, 2024 02:19 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Everyone was knowledgeable and informative. There were a few snags in the process but that's to be expected. The closing process was smooth and hassle free.

Reply from Jason Tiburzi

July 8th, 2024 02:10 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

I say this Jason Lambert were communicating and stayed focus on listening to see how he could help with customer and Susan Lanczak she were communicating but not as much because everyone that gets a loan from any company need to know and feel...

Reply from Jason Lambert

June 28th, 2024 12:08 PM

Thank you for taking the time to leave a review, Charlene. I'm glad you felt that our communication was effective during your time with New American Funding. Your feedback is appreciated, as we strive to ensure our customers feel understood...

Washington always made himself available to us and went above and beyond looking at every option for us to get our foot in the door. We honestly cannot thank him enough. We have already recommended him to some friends looking at starting the...

Reply from Washington Ryles

June 27th, 2024 08:42 PM

Thanks Micheal! It was a pleasure to help and see it through! Enjoy your home!!! :)

The whole team worked really hard to get all the paperwork done on time so we could close and they are always so pleasant to talk to. What a great experience to work with great people!!

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

I was dealing with an underwriter that couldn't even read a check stub properly. I had to take time to explain to the underwriters how to read a check stub. Read that again... I had to explain to the underwriters how to read a check stub.The...

Reply from Adam Yang

July 6th, 2024 07:17 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Jason was so helpful and patient with me through this experience. He never made me feel rushed and thoroughly explained everything.

Reply from Jason Tiburzi

July 5th, 2024 06:54 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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