

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Adam was great
Reply from Adam Yang
November 30th, 2024 04:13 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Rapid responses to all my concerns, Carolyn and Lauren mantained a professional and clear communication.
Reply from New American Funding - Carolyn Klep...
May 28th, 2025 09:10 PM
Thank you Adriana! It was such an honor to work with you to get your goals accomplished!
It seemed like communication within New American Funding was not great. Often there were miscommunications between Alyssa, underwriters, and funding during this process. It seems like Alyssa was doing the best she could with the information...
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Reply from Alyssa Shivmangal - New American Fu...
November 22nd, 2024 08:29 PM
I'm truly sorry to hear about the communication issues you experienced, Kelsey. Your feedback is extremely valuable, and I'm disappointed to hear that your experience with New American Funding was less than ideal. Despite these issues, I hope...
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Divah, made it great!!! Divah is a great asset to your company! The loan process can be intimidating, especially since I needed to work on my credit first! Divah constantly gave us updates throughout the process and for me thst was very welcomed...
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Reply from Divah Mae Mosley
November 28th, 2024 07:24 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Katie went The extra mile to make the deal happen. We would not have made it to the closing table without her!
Reply from Katie Underwood
November 25th, 2025 05:59 PM
I’m so grateful for your review! Working with you was fantastic, and I look forward to staying connected.
Everyone was friendly, knowledgeable, helpful and accessible. They made the enitre process go smoothly and followed-up constantly.
Reply from Jason Lambert - New American Fundin...
November 18th, 2024 01:09 PM
I'm truly delighted to hear about your excellent experience, Michael. It's wonderful to know that our team at New American Funding was able to provide a smooth, knowledgeable, and accessible service throughout the process. Your feedback is...
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Eric and Hazel both kept us up to date the whole time.
Reply from Erik Elsasser
November 27th, 2024 04:09 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
They reached out to me to help me lower my mortgage and anytime I emailed or called them, they responded in a timely manner. After I signed my closing documents, I called both of them and thanked them.
Reply from Jason Lambert
November 18th, 2024 01:09 PM
I'm overjoyed to hear about your positive experience, Pearlishea! Your feedback means a lot and it's always great to hear when our efforts to provide prompt responses and help with mortgage needs pay off. It was my pleasure to assist you and...
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This is the second time i am working with Erik. He is honest, helpful and always responsive.
I will work with him again.
Reply from Erik Elsasser
November 27th, 2024 03:29 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Great people to work with, made the whole process breeze!
Reply from Jason Lambert
November 18th, 2024 01:10 PM
Hey Gavin, I'm thrilled to hear that your experience with us at New American Funding was outstanding! It's always our aim to make the process as smooth as possible. Thank you for taking the time to share your 5-star review and for trusting...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing