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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,813)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,813)

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5 Star

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The closing was delayed multiple times. There was a lack of communication when changes had to be made to the amount of the loan and the process. It seemed very linear when some things could have been done in tandem. When all was done, Leslie...

Reply from New American Funding - Robert Bell

September 17th, 2025 04:42 PM

Thank you for sharing your feedback, Mary. I understand that the delays and changes in communication during your refinance process were frustrating. It's important to me that every step is communicated clearly, and I apologize for any part...

Jason was extremely helpful through out the process! I was so pleased that I referred one of my co workers ro Jason and they are also closing in a week! Thank you Jason for everything.

Reply from New American Funding - Jason Lamber...

September 17th, 2025 03:04 PM

Thank you Mainaaz for this amazing review! You were a pleasure to work with and I can't wait to help you again!

Joe and his professional everything

Reply from Joe Uddyback

September 27th, 2025 02:47 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Very easy to work with Thanks!!

Reply from Joe Olivere

September 27th, 2025 02:45 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Great communication and guidance

Reply from New American Funding - Katy Shelton

September 17th, 2025 12:47 PM

I appreciate your feedback, Jacob. it means a lot to me. It was a pleasure working with you and I'm excited for you both. Should you have any further questions or require more assistance, I'm here to help. Thank you. :)

Manny was a great lender through the whole process was even great when I was stressing out about getting the house. He helped me achieve something that I didn’t think was possible. He has made my dreams of owning a house become a reality which...

Reply from New American Funding - Manny Merlin

September 19th, 2025 01:27 PM

I'm truly grateful for your thoughtful words, Francis. It's rewarding to know that I was able to support you, especially during the stressful moments of your home-buying journey. Helping you achieve your dream of owning a home was a pleasure,...

very easy, thank you for everything!

Reply from New American Funding - Robyn Rau

February 26th, 2026 12:02 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Jason was great to work with . He answered any questions quick and was very personable. Huyen was also very helpful and personable. She got got things done quickly when she took over. Both were very good at what they did for me and it was a...

Reply from New American Funding - Jason Lamber...

September 16th, 2025 11:34 AM

Thanks Kevin for this great review! It was a pleasure for us to work with you, and I will stay in contact with you and let you know when I can benefit you again!

The team worked with my first-time homebuyer, who was short on cash, and was able to bring him to the closing table.

Quick process, no hiccups, smooth closing. I knew I was in good hands with Nick Fendig, and he didn't disappoint.

Reply from Nick Fendig

September 25th, 2025 06:53 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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