New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Michael Rogers
Communication was horrible! The amount of times they asked for documents that were ALREADY uploaded was ridiculous. I had to send screen shots to both Michael and Sandy showing them where the documents were uploaded and when! Then they did...
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Reply from Michael Rogers
December 15th, 2025 07:12 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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Jesse Ledbetter
Jesse was amazing throughout the entire process and even handled things that were beyond his responsibility. The loan processor, Shae Richardson, could not have been worse. There was no communication unless I reached out first. She did not...
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Reply from Jesse Ledbetter
December 3rd, 2025 03:36 PM
Thank you for the great review, Kathleen! So happy for you and your family - enjoy your new home.
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New American Funding - Scott Burger
Excellent Service
Reply from Scott Burger
December 15th, 2025 08:21 PM
I'm pleased to hear that you had an excellent experience, Darrell. Your feedback means a lot, and I'm glad I could assist you at New American Funding. Thank you for your trust in us.
The loan processor was very hard to contact, Susan Lancak, but Jason Lambert was always easy to talk with and contact
Reply from New American Funding - Jason Lamber...
December 3rd, 2025 12:34 PM
Allen, thank you for sharing your thoughts. I'm pleased to hear that you found it easy to communicate with me throughout the process. I look forward to working with you again soon!
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New American Funding - Charlotte| Consumer Direct
Such a joy to work with. Very knowledgeable and communicated the process!
Reply from New American Funding Admin
December 15th, 2025 08:25 PM
I appreciate your kind words, Chris. It's great to hear that you found the process clear and informative. If you have any more questions or need further assistance, feel free to reach out.
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Smooth pro
Reply from Rafael Jubiz
December 12th, 2025 03:35 PM
I appreciate your kind words, Eric. I'm pleased to hear that you found the process smooth. If there is anything else I can assist you with, please feel free to reach out.
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Clea Calumby
Clea was very responsive and on top of eve
Reply from Clea Calumby
March 18th, 2026 12:21 PM
You are such a great partner! Thank you for everything!
Jason took the time to explain the process to the tee. He even called to check to make sure the process was going smooth
Reply from New American Funding - Jason Lamber...
December 2nd, 2025 04:44 PM
Pernell, I appreciate your feedback. I'm pleased to know that my explanations and follow-up calls helped guide you through the process smoothly. If there's anything more I can assist with, feel free to reach out.
Joe was fantastic! Prompt, professional, and proficient at what he does. He made the refinance experience pleasant! I appreciate everything he did! Thanks you so much!
Reply from Joe Uddyback
December 3rd, 2025 03:36 PM
I'm glad to hear that the refinance process went smoothly, and I'm pleased to know that my efforts made a positive impact on your experience. Thank you for your kind words, Timothy. If you need any further assistance in the future, please feel...
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New American Funding - Daniel Ortiz
Simple, efficient. Great team!
Reply from Daniel Ortiz
December 11th, 2025 05:11 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing