New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Working with Robyn was exceptional. She went above and beyond to help my clients close before Thanksgiving—even working late into the night to make it happen. Her dedication, communication, and professionalism made all the difference. I’m grateful...
read more
for
New American Funding - Daniel Ortiz
streamline processing
Reply from Daniel Ortiz
December 11th, 2025 09:39 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
was a lot of back-and-forth and a little lack of communication
Reply from Nadyne Pennington
December 11th, 2025 06:58 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The best Working with Robyn was exceptional. She went above and beyond to help my clients close before Thanksgiving—even working late into the night to make it happen. Her dedication, communication, and professionalism made all the difference....
read more
Reply from New American Funding - Robyn Rau
December 26th, 2025 06:50 PM
I appreciate your heartfelt feedback. It's rewarding to know my dedication, communication, and professionalism positively impacted your experience and helped close before Thanksgiving. Thank you for recommending me and expressing such gratitude....
read more
They were easy to talk to, understanding of special circumstances with the property and patient.
Reply from Robert Sevier
December 10th, 2025 06:38 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
Very accessible and easy to work with. couldn't have asked for a more friendly and inviting person to deal with. Helped keep my mind at ease on certain things. Definitely recommend
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
My experience with Washington Ryles was genuinely outstanding from beginning to end, and I want to take the time to share exactly why it was so great—because professionals like him don’t come around often. From our very first interaction, Washington...
read more
Reply from Washington Ryles
December 10th, 2025 04:30 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
for
New American Funding - Daniel Ortiz
Daniel was usually quick to respond and would satisfactorily answer any questions I had.
Reply from Daniel Ortiz
December 10th, 2025 02:37 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Manny was always available and very helpful.
Reply from New American Funding - Manny Merlin
December 1st, 2025 02:04 PM
It's great to hear that you found my availability and assistance beneficial. Being reachable and helpful is always my aim to ensure a positive experience for you. If you have any further questions or need anything else, please feel free to...
read more
Robyn and her team are excellent. Covered the entire loan process and were always available for any questions i had. They make you feel, well taken care of. Big thank you.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
I'm pleased to hear that you felt well taken care of throughout your loan process. Being available to answer questions and guide you through every step is always a priority for me. Your appreciation means a lot, and I'm thankful for the opportunity...
read more
1261–1270 of 5801
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing