

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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There were changes made that I was informed would not affect the outcome of the loan proces.
Reply from Cayla Torres
December 29th, 2025 03:51 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Robyn and her team are amazing!
Friendly staff with great customer service!
Reply from Cayla Torres
December 26th, 2025 03:05 PM
It's great to hear that you found the staff friendly and our customer service to your satisfaction, Craig. If there's anything more I can do for you, please let me know.
Joe was amazing and patient with me throughout the whole process. His communication is fantastic. I will be recommending Joe to anyone i know looking to refinance or open a mortgage. Thank you so much Joe!
Reply from New American Funding - Joe Uddyback
December 16th, 2025 03:13 PM
I'm really pleased to hear that you felt supported and well-informed throughout the process. Your recommendation means a lot to me, and I appreciate your kind words about my communication. If you ever have any questions or need further assistance,...
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Communication, professionalism, care, desire for the client to get not only pre-approved, but the best loan program available to them!
Lea was greet to work with. She helped our client with some issues he was having and got us to the closing table successfully!
Reply from New American Funding Admin
December 29th, 2025 02:50 PM
I'm glad to hear that Lea was able to assist you and your client effectively. It's rewarding to know that she contributed to a successful closing. Thank you for sharing your experience!
As a Realtor, having a reliable and knowledgeable lender is everything—and Manny exceeded every expectation. He communicates clearly, responds quickly, and always goes above and beyond to make sure clients understand each step of the process....
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Reply from New American Funding Admin
December 26th, 2025 07:45 PM
It's great to hear such positive feedback about Manny's work. I'm pleased that his dedication and professionalism have supported your real estate transactions so effectively. Your partnership sounds like a strong and productive one, and I'm...
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Manny was very on point, fast on everything we needed its been a pleasure working this transaction and closing succesfully.
Reply from New American Funding - Manny Merlin
December 15th, 2025 10:06 PM
I appreciate your feedback, Darcy. It's rewarding to hear that you found my approach efficient and that the transaction went smoothly. Thank you for allowing me to be a part of your journey, and if there's anything more I can do in the future,...
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Better communication
Reply from Ron Rose
December 25th, 2025 04:19 PM
Ava, thank you for your suggestion regarding communication. I appreciate your insight and am committed to improving in this area. If there's anything specific you'd like to discuss or if you have further feedback, feel free to reach out to...
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Thank you for helping us! We now have a back up for emergencies.
Reply from Andrew Yee
December 25th, 2025 02:31 PM
I'm pleased that I could assist you and provide a backup for emergencies. If you need further help or have any questions, please don't hesitate to get in touch.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing