Highlands Residential Mortgage, Ltd. - Allen, TX's Cover Image
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Highlands Residential Mortgage, Ltd. - Allen,..., Dublin, OH

A Higher Standard of Lending

Dublin, OH
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
  • R
    Richard Z
    Plain City, OH
    Posted on July 13th, 2026 11:58 AM
    Mike was continuously on top of everything that needed to be done. He was readily available for any questions I had. I would highly recommend Mike to anybody going through the home buying process.
    Reply from Mike Roman
    July 16th, 2026 11:58 AM
    Richard, I'm grateful for your recommendation and for highlighting my availability during your home buying process. It's nice to know I could assist you effectively. If you have any future questions or need further support, please feel free...
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  • A
    Amanda P H
    Massillon, OH
    Posted on July 13th, 2026 11:26 AM
    Easy and fast communication
    Reply from Bob Catlin
    July 16th, 2026 11:27 AM
    Amanda, I appreciate your feedback on the easy and fast communication. I'm glad to hear that the process went smoothly for you. Thank you for sharing your experience!
  • M
    Michael B
    Columbus, OH
    Posted on July 13th, 2026 11:07 AM
    Zach and his team
    Reply from Zach Appleby
    July 16th, 2026 11:07 AM
    Michael, I'm grateful for your positive feedback. It's wonderful to know that my team and I were able to meet your expectations. If you have any more feedback or need assistance in the future, feel free to reach out.
  • R
    Ryan D H
    Massillon, OH
    Posted on July 12th, 2026 04:53 PM
    Bob and Brian were great, answering questions and providing advise every step of the way. Lisa Lynch was terrible. Did not answer questions hardly at all, missed limitations in what was going on during negotiations and information gathering,...
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    Reply from Bob Catlin
    July 15th, 2026 04:54 PM
    Ryan, thank you for your feedback. I'm glad that Brian and I were able to assist you effectively and clear up the disruption. I apologize for any inconvenience you experienced during the process. If there are any remaining concerns, please...
    read more
  • S
    Sara B
    Pickerington, OH
    Posted on July 11th, 2026 02:00 PM
    Derek Harris was professional and worked very hard to make the process of getting the loan extremely easy. He was there to answer any questions I had. I will highly recommend him to anyone in the future purchasing a home loan.
    Reply from Derek Harris
    July 11th, 2026 04:28 PM
    Thanks so much for taking the time for the kind review, Sara. I hope you and Greg enjoy the new home for many years to come. Congratulations on your new home purchase and don't hesitate to reach out if I can help again in the future.
  • A
    Andrew C H
    Grove City, OH
    Posted on July 11th, 2026 11:00 AM
    Zach was always on top of things. Calling me when needed. Using the app to quickly and efficiently complete tasks. Timing on everything was fast and it all went smooth and stress free.
    Reply from Zach Appleby
    July 14th, 2026 11:01 AM
    Andrew, I appreciate your feedback. I'm glad to know that my communication and use of the app helped make everything smooth and stress-free for you. If you ever need further assistance, I'm here to help.
  • S
    Seth D
    Westerville, OH
    Posted on July 10th, 2026 10:07 AM
    Zach was very prompt with communication. More importantly, he was clearly knowledgeable about the full process and took great care to explain it to us. We felt like we were a priority to him. Zach established a relationship of trut with us,...
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    Reply from Zach Appleby
    July 13th, 2026 10:08 AM
    Thank you for your kind words, Seth. I'm grateful to hear that my communication and explanations helped you feel prioritized and informed throughout the process. Building trust with clients like you is very important to me, and I appreciate...
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  • D
    Devin C
    Wellington, OH
    Posted on July 9th, 2026 08:39 PM
    Adam and Lisa are GREAT people to work with. they are super dedicated and truly care about their clients! They were always very prompt to respond to ANY questions we had at ANY time of the day. They provided us with all of the information we...
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    Reply from Adam Bracken
    July 10th, 2026 12:25 PM
    Thanks, Devin! I'll be sure to pass this along to Lisa. She does such an amazing job!
  • R
    Rachel F
    Westerville, OH
    Posted on July 9th, 2026 04:10 PM
    Zach was great from start to finish. He was integral in getting my buyer's offer accepted, identifying that the home qualified for an appraisal waiver, which allowed us to commit to a short closing timeframe. I will definitely be recommending...
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    Reply from Zach Appleby
    July 12th, 2026 04:10 PM
    I'm glad I could assist in securing your buyer's offer, Rachel. It's wonderful to hear that the appraisal waiver was beneficial for a quick closing. Thank you for considering recommending my services to future clients!
  • S
    Scott J H
    Ann Arbor, MI
    Posted on July 7th, 2026 03:37 PM
    Rich has always been a fantastic ally for us as we navigate new home purchases, and he delivered once again. He takes the stress out of home financing!
    Reply from Richard Cercone
    July 10th, 2026 03:38 PM
    Scott, I'm grateful to hear that I could be a reliable ally for you in your home purchases. It's nice to know that my efforts helped ease the stress of home financing. Thank you for your kind words!
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.