Bob Catlin
Loan Officer
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Fri
24 hours
Sat
24 hours(Open now)
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Reviews from Web
Easy and fast communication
Reply from Bob Catlin
July 16th, 2026 11:27 AM
Amanda, I appreciate your feedback on the easy and fast communication. I'm glad to hear that the process went smoothly for you. Thank you for sharing your experience!
Bob and Brian were great, answering questions and providing advise every step of the way. Lisa Lynch was terrible. Did not answer questions hardly at all, missed limitations in what was going on during negotiations and information gathering,...
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Reply from Bob Catlin
July 15th, 2026 04:54 PM
Ryan, thank you for your feedback. I'm glad that Brian and I were able to assist you effectively and clear up the disruption. I apologize for any inconvenience you experienced during the process. If there are any remaining concerns, please...
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He was very good at keeping me informed on what the next steps were and was alwayways available for any questions!
Reply from Bob Catlin
July 6th, 2026 01:57 PM
Justin, I'm pleased to hear that you felt well-informed throughout the process. Your feedback on my availability is valued, and I'm glad I could assist with your questions. Thank you for taking the time to share your experience!
Happy to work with you again, Bob! Thank you.
Reply from Bob Catlin
July 2nd, 2026 03:27 PM
It's great to hear from you again, Lisa! I truly appreciate your kind words and am thankful for your continued trust.
Always a pleasure working with Bob.
Reply from Bob Catlin
June 27th, 2026 04:41 PM
Lisa, I'm grateful for your kind words. It's always good to work with you as well. Thank you for your positive feedback!
5 of 5
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 246671
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