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Richard Cercone

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Wed
24 hours(Open now)
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24 hours
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Overall Ratings
4.98
(11)
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Reviews from Web
  • 5.0
    Encompass
    N
    Nikki S
    Columbus, OH
    Posted on July 18th, 2026 04:06 PM
    Richard is the best! He is always prompt and thorough and my 1st time home buyer was so comfortable and confident with his guidance. I highly recommend!! Nikki Smith/Howard Hanna
    Reply from Richard Cercone
    July 21st, 2026 04:06 PM
    Nikki, I'm happy to hear that my guidance made your first-time homebuyer feel comfortable and confident. I appreciate your recommendation and your kind words. Thank you for sharing your experience!
  • 5.0
    Encompass
    S
    Scott J H
    Ann Arbor, MI
    Posted on July 7th, 2026 03:37 PM
    Rich has always been a fantastic ally for us as we navigate new home purchases, and he delivered once again. He takes the stress out of home financing!
    Reply from Richard Cercone
    July 10th, 2026 03:38 PM
    Scott, I'm grateful to hear that I could be a reliable ally for you in your home purchases. It's nice to know that my efforts helped ease the stress of home financing. Thank you for your kind words!
  • 5.0
    Encompass
    J
    James H
    Plain City, OH
    Posted on July 5th, 2026 12:44 PM
    Working with Rich was an absolute pleasure. He guided us through the entire mortgage process from start to finish, ensuring we understood every document we signed. His strategic recommendations on the best approach for our loan made a potentially...
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    Reply from Richard Cercone
    July 8th, 2026 12:44 PM
    James, I'm pleased to hear that I could make the mortgage process smooth and understandable for you. It's great to know that my guidance and recommendations were helpful. Thank you for sharing your experience with me!
  • 5.0
    Encompass
    K
    Katherine H
    Ann Arbor, MI
    Posted on July 3rd, 2026 10:15 AM
    Rich is great. He understands what is important to me amd always gets me the best rate.
    Reply from Richard Cercone
    July 6th, 2026 10:15 AM
    Katherine, I'm glad to know that I was able to provide you with the best rate and understand what matters to you. I appreciate your kind words and thank you for sharing your experience with me.
  • 5.0
    Encompass
    T
    Timothy B P
    Ann Arbor, MI
    Posted on July 2nd, 2026 11:35 AM
    Rich consisitently kept everyone in the transaction up to date and his communication throughout the process was phenomenal and we closed in under 30 days! Excellent all around!
    Reply from Richard Cercone
    July 5th, 2026 11:36 AM
    Timothy, I'm happy to hear that my communication and timely updates were helpful throughout the process. It's great to know that we were able to close in under 30 days. Thank you for sharing your experience with me!
  • 5.0
    Encompass
    S
    Steven L F
    Dublin, OH
    Posted on June 30th, 2026 12:47 PM
    Rich is knowledgeable, professional, and importantly, he cares!
    Reply from Richard Cercone
    July 3rd, 2026 12:48 PM
    Steven, I'm grateful for your kind words. It's nice to know that my professionalism and care made a positive impact on your experience. Thank you for taking the time to share this with me.
  • 5.0
    Encompass
    D
    Don J B
    Powell, OH
    Posted on June 25th, 2026 02:55 PM
    Excellent explanation about every detail of the morgage! Also such a helpful and friendly atmosphere.
    Reply from Richard Cercone
    June 28th, 2026 02:56 PM
    Don, I'm pleased to hear that you found my explanations clear and the atmosphere welcoming. Thank you for sharing your experience with me.
  • 5.0
    Encompass
    S
    Suzan B B
    Powell, OH
    Posted on June 17th, 2026 03:14 AM
    Rich Cercone advised us from the very beginning of the application process to obtain the right loan for us. In the beginning he informed us of the details needed throughout the document collection and was always there with updates and encouragement....
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    Reply from Richard Cercone
    June 20th, 2026 03:15 AM
    Suzan, I appreciate your kind words and am glad to hear that I could support you throughout the loan process. It's great to know that my guidance and availability were helpful during such an important time. Thank you for sharing your experience...
    read more
  • 4.83
    Encompass
    P
    Paul M
    Columbus, OH
    Posted on June 2nd, 2026 04:02 PM
    Richard was very responive and able to help us close on our home purchase quickly.
    Reply from Richard Cercone
    June 5th, 2026 04:03 PM
    Paul, I'm grateful for your feedback. It's nice to know that my responsiveness and efforts helped facilitate a smooth and quick home purchase for you. Thank you for sharing your experience.
  • 5.0
    Encompass
    J
    Jennifer B
    Columbus, OH
    Posted on May 30th, 2026 03:03 PM
    Rich is amazing. This is our second house we’ve purchased with Rich. Excellent communicator. There was a last minute scrabble to close within 24 hours at least a week ahead of schedule, and Rich pulled it off. I can’t say enough about how great...
    read more
    Reply from Richard Cercone
    June 2nd, 2026 03:03 PM
    Jennifer, I'm pleased to know that you had a positive experience purchasing your second house with me. It's great to hear that my communication and efforts to meet the closing schedule were helpful to you. Thank you for your kind words about...
    read more
  • 10 of 11
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 79391
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.