Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Working with Mason has been an outstanding experience. He is incredibly professional, knowledgeable, and trustworthy—qualities that are so important when navigating the mortgage process. From start to finish, Mason was patient, transparent,...
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Reply from Mason Maurer
September 20th, 2025 06:18 PM
I really appreciate the feedback and am looking forward to working with you again.
James Mahieu - Northpointe Bank has received a review with 5 star rating from Dennis P
Reply from Owner
September 17th, 2025 12:49 PM
Dennis, I appreciate the positive rating! Thank you for choosing Northpointe Bank.
Made it much easier and far less stressful than when I watch family and friends go through buying their homes some said they wish they would've used Northpoint
Reply from James Mahieu - Northpointe Bank
September 13th, 2025 02:36 PM
It's wonderful to know that I could make your home-buying experience less stressful, Dennis. I'm pleased to hear that it seemed smoother compared to what others have experienced. Thank you for trusting Northpointe Bank for this important purchase....
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Working with Mason has been an outstanding experience. He is incredibly professional, knowledgeable, and trustworthy, qualities that are so important when navigating the mortgage process. From start to finish, Mason was patient, transparent,...
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Do not use northpointe. Their customer service once you have the loan is terrible. They have failed to report my loan for 6 months to Experian, and repeated calls and messages are ignored.
It was my great pleasure working with Mason! Mason and his team were always ready to answer my questions. With their support, I didn't feel overwhelmed, although it was my first home-buying experience. Mason and his team handled most of the...
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Reply from Mason Maurer
September 16th, 2025 04:28 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Ryan was very professional and helpful. I appreciate him taking his time explaining anything I didn't understand and getting back to my concerns quickly.
Reply from Ryan Gummere - Northpointe Bank
September 14th, 2025 01:23 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
as a first time home buyer they did a great job explaining everything and working with me and my situation
Reply from Zack Maurer
September 13th, 2025 03:29 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Hunter S
Ed Napieralski - Northpointe Bank has received a review with 5 star rating from Jeremy R
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender