

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
Working with James and his team was so smooth and we had clear information when we asked for it. Our closing was ontime, thank you!
Reply from James Mahieu - Northpointe Bank
September 22nd, 2025 03:06 PM
I'm pleased to hear that the process went smoothly for you, Ira, and that the information provided was clear and timely. Ensuring a seamless experience and meeting timelines is always a priority for me. I'm glad your closing went as planned....
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It was such a great experience working with Ryan, my partner and I are so pleased that we chose Ryan to be our lender. Its my first time buying a home and I did not know much about buying a home. Ryan was very helpful he explained everything...
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Reply from Ryan Gummere
September 29th, 2025 01:57 AM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jim's responsiveness was outstanding.
Reply from Jim Van Law
September 24th, 2025 01:25 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Jon is a good conversationalist
Reply from Jon Izenbart - Northpointe Bank
September 17th, 2025 01:10 PM
Thanks Jesse, it was great working with you. Always available if you need anything.
Documentation process scked
Reply from James Mahieu - Northpointe Bank
September 17th, 2025 12:49 PM
I hear your frustration with the documentation process, Hunter. These down payment assistance programs do require a lot of documentation but I am glad we were able to get you into your first home. Your feedback is important to me, and I’m sorry...
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Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Jesse M
Ed was informative, responsive, professional, and courteous . He made this a seemless experience and absolutely deserves to be recognized for his service . Thank you again for everything thus far!
Reply from Ed Napieralski
September 23rd, 2025 05:54 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Jim Van Law - Northpointe Bank has received a review with 5 star rating from Lawson O
Reply from Owner
September 26th, 2025 04:27 PM
I'm grateful for your positive rating, Lawson. If there's anything more I can do for you, feel free to reach out anytime.
Jim made the experience seamless
Reply from Jim Van Law
September 23rd, 2025 12:19 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Working with Mason has been an outstanding experience. He is incredibly professional, knowledgeable, and trustworthy, qualities that are so important when navigating the mortgage process. From start to finish, Mason was patient, transparent,...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender