Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
If you are looking for a team that will do what they say and get the job done with your best interest first then Jim and his team are your people!!!
Reply from Owner
December 23rd, 2025 03:21 PM
Jerry, WOW, thank you!!!! Hope you and your family have a Merry Christmas and a Happy New Year!!!!
My Wife and I were introduced to Jim and Sebastian on December 2nd and within 8 days they had us fully approved and ready to close. There weren't any promises made that were not delivered nor did they ever ask us to provide anything without...
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Reply from Jim Van Law - Northpointe Bank
December 16th, 2025 06:36 PM
Jerry, really appreciate the feedback. I am so glad that we could help you guys. Hope you have a Merry Christmas.
The whole staff was great! They provided everything i needed to know!
Reply from James Mahieu - Northpointe Bank
December 17th, 2025 11:42 AM
It’s wonderful to know that the staff and I were able to provide you with all the information you needed, Marie. I always aim to ensure a smooth journey for those I work with, and it's great to see that reflected in your experience. Thank you...
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Justin Veneklase - Northpointe Bank
We had issues with our bank. Justin was a great advocate on our behalf. He was patient and he endured to the end. We plan on working with Justin in the future.
Reply from Justin Veneklase - Northpointe Bank
December 15th, 2025 05:16 PM
Thank you Steve! I'm so excited we were able to get it done for you!
He was bety responsive and answered all of our questions
Reply from Ed Napieralski
December 20th, 2025 05:31 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Northpointe Bank - Grand Rapids
Northpointe Bank - Grand Rapids has received a review with 5 star rating from Stephen H
Amazing experience.! Mason helped us through every step. I would recommend him and northpointe to anyone looking to finance a home. Will be doing more business with him and the bank in the future. thank you so much for everything.
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Reply from Mason Maurer
December 22nd, 2025 02:54 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Great Job
Reply from Ed Napieralski
December 20th, 2025 01:13 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
James went beyond the scope of his initial counseltation to include a personal interest in making sure we received what the sellar didn't provide, although responsable for.
Reply from James Mahieu - Northpointe Bank
December 10th, 2025 08:36 PM
It's wonderful to know that my efforts made a difference in your purchase experience, Thomas. I always aim to ensure that everything goes smoothly, even when unexpected challenges arise. Your feedback is invaluable and reinforces the importance...
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Jim was absolutely amazing and exceeding my expectations. He was responsive, went above and beyond (emailing on saturdays) and helped make this process enjoyab
Reply from Jim Van Law - Northpointe Bank
December 10th, 2025 04:52 PM
Dr. Sarah, I appreciate your kind words. I am so incredibly happy for you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender