Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Great working with everyone!
Reply from James Mahieu - Northpointe Bank
February 5th, 2026 01:31 PM
I'm glad to hear you had a great experience working with everyone, Michael. Thank you for sharing your positive feedback and for choosing Northpointe Bank for your needs.
Josh has beena great business partner to our clients and to us personally. His professionalism and knowledge with products and the industry is very valuable. I've recommended several clients, family and friends to Josh and will continue.
Reply from Josh Schaendorf
February 11th, 2026 01:43 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Zach was knowledgeable, responsive, and took the time to clearly explain every step of the process, which made a big difference as a first-time homebuyer. He was always quick to answer questions, proactive with updates, and made sure I felt...
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He was knowledgeable, responsive, and took the time to clearly explain every step of the process, which made a big difference as a first-time homebuyer. He was always quick to answer questions, proactive with updates, and made sure I felt informed...
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Reply from Zach Emerson
February 11th, 2026 06:04 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Ryan Gummere - Northpointe Bank has received a review with 5 star rating from Nolan K
Ryan was very easy to work with and did a great job helping us through the loan prossece
Reply from Ryan Gummere
February 10th, 2026 01:37 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ed and the Northpointe Bank team did an exceptional job for me.
Thank you!
Ed & team hit it out of the park for me. He was easy to communicate with, trust worthy, and treated me with professionalism and respect. I would highly recommend Ed and Northpointe Bank.
Reply from Ed Napieralski
February 9th, 2026 07:54 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
The loan processor was more of an issue than Ed....asked for phone calls, never repsonded...never got a final closing statement. Ed did provide a #'s that were close, but didn't get a closing statement until we were at the closing table.
Reply from Ed Napieralski
February 9th, 2026 06:33 PM
I appreciate you sharing your experience, Rebecca. I'm sorry to hear about the communication issues with the loan processor. It's important to me that the process is as smooth as possible, and I'll ensure to address these concerns. I'm glad...
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Thank you, Zach, and the Northpointr Bank Team for helping me with making the purchasing of my fidmrst house, wonderful! Each member I worked with made things very simple and easy to understand.
Reply from Zach Emerson
February 9th, 2026 05:28 PM
I really appreciate the feedback and am looking forward to working with you again.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender