Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
James and his team were amazing at keeping me updated through the process.
Reply from James Mahieu - Northpointe Bank
April 29th, 2026 06:05 PM
I'm grateful for your positive feedback, Heather. Keeping you updated throughout the process is a priority for me and my team. Thank you for trusting us with your purchase and congratulations again!
More consistent communication and remembering the details that we requested.
Reply from Mason Maurer
May 6th, 2026 04:59 PM
Thank you for your feedback, Taemyn. I appreciate you bringing these points to my attention, and I'll make sure to work on improving my communication and attention to detail. If there's anything else you'd like to discuss, please reach out...
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Jim is amazing to work with! He has a positive attitude and worked incredibly hard to help us get our loan into a reasonable price point. He took time to explain technical terms and tailor our loan to what worked for us. Would highly recommend!...
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Reply from Jim Van Law
April 30th, 2026 01:03 PM
Brooke, I'm glad to hear that my efforts and positive attitude made a difference for you. It's important to me to ensure that the loan process is clear and tailored to your needs. Thank you for your kind recommendation!
Explained well always accessible
Reply from Jim Van Law - Northpointe Bank
April 29th, 2026 01:05 PM
Ed, I appreciate your kind words. I'm glad I could be accessible and provide clear explanations throughout the process.
Jim and his team were wonderful to work with. Super reponsive, always happy to answer questions. Jim went above and beyond to get everything closed on time and went out of his way to deal with a couple of hurdles that popped up along the way....
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Reply from Jim Van Law - Northpointe Bank
April 29th, 2026 01:02 PM
Leslie, I'm grateful for your kind words and the recommendation. I'm pleased that I could help navigate any hurdles and ensure everything closed on time.
I trust Mason completetly. He is also very detailed in his delivery of information and passionate about the process.
Reply from Mason Maurer
May 5th, 2026 02:49 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Jim did an awesome job - great experience with him and Northpointe. Terrible experience with the law firm that represented the seller. They could not provide accurate information nor could not be done in a timely manner.
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Reply from Jim Van Law - Northpointe Bank
April 28th, 2026 02:24 PM
Cary, I'm pleased to hear you had a great experience with me and Northpointe. I'm sorry to learn about the difficulties you faced with the seller's law firm.
Thank you Jon for the help you have helped us through out the process of getting a home. I would refer you to any one that is looking for a new home and I'm very blessed to have you by our side from the beginning until the end. Thank You Jon...
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Jim was outstanding throughout the entire mortgage process. He walked me through every step, answered all my questions, and made everything feel simple. I would absolutely recommend Jim to anyone looking for a reliable and knowledgeable mortgage...
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Reply from Jim Van Law - Northpointe Bank
April 28th, 2026 02:15 PM
Jesse, I'm really grateful for your kind words. I'm pleased that I could guide you through the mortgage process and make it simple for you. Your recommendation means a lot to me, and I'm happy to have been able to assist you.
Great communication, good flexibility.
Reply from Josh Schaendorf
May 4th, 2026 01:25 PM
I really appreciate the feedback and am looking forward to working with you again.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender