Northpointe Bank - Grand Rapids's Cover Image
Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM(Open now)
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • C
    Cathy H
    Charleston, South Carolina
    Posted on May 5th, 2026 07:19 PM
    Jim was incredibly communicative, supportive, and helpful throughout the process. I would absolutely work with him again if I ever refinance in the future, especially if rates go down.
    Reply from Jim Van Law
    May 12th, 2026 07:20 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • J
    Jennifer B
    Memphis, TN
    Posted on May 5th, 2026 06:27 PM
    Great job!
    Reply from James Mahieu - Northpointe Bank
    May 6th, 2026 11:05 AM
    I'm thankful for your feedback, Jennifer. I'm happy to know you had a good experience with my services.
  • L
    Landon J
    Posted on May 5th, 2026 03:43 PM
    Zach Emerson - Northpointe Bank has received a review with 5 star rating from Landon J
  • S
    Shay G
    Rockford, MI
    Posted on May 5th, 2026 01:03 PM
    It was an excellent experience?
    Reply from Mason Maurer
    May 12th, 2026 01:03 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • H
    Hannah D
    Ada, MI
    Posted on May 4th, 2026 01:40 AM
    very responsive
    Reply from Mason Maurer
    May 11th, 2026 03:13 PM
    I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
  • for
    Jon Izenbart - Northpointe Bank
    SFTP
    J
    James M
    Kentwood, MI
    Posted on May 2nd, 2026 01:21 PM
    Jon was great to work with. He explained everything in detail and he made sure the process was smooth. I would recommend Jon to any and all my family and friends
    Reply from Jon Izenbart
    May 11th, 2026 05:37 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • L
    Landon J
    Lansing, MI
    Posted on May 2nd, 2026 01:18 PM
    Zach is very good at what he does. He made sure that I understood everything about the process before hand so I didnt have questions later on. He was always excited to help and always got the job done!
    Reply from Zach Emerson
    May 11th, 2026 01:35 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • D
    Daniel D
    Chester, NH
    Posted on May 1st, 2026 12:31 PM
    Jim was great to work with and was clear and concise every step of the way
    Reply from Jim Van Law - Northpointe Bank
    May 1st, 2026 12:34 PM
    Dan, I appreciate your kind words. I'm glad that my communication was clear and concise throughout the process. It was great working with you!
  • B
    Brendan H
    Merrimack, NH
    Posted on April 30th, 2026 12:18 AM
    Jim helped me refinance my home and made the process stress-free and easy.
    Reply from Jim Van Law - Northpointe Bank
    April 30th, 2026 01:02 PM
    Brendan, I'm glad to hear that the refinancing process was stress-free and easy for you.
  • H
    Heather D
    Posted on April 29th, 2026 05:50 PM
    James and his team are absolutely amazing. They helped me thru every step of securing my mortgage loan. They answered all my questions and walked me thru the entire process. James reached out the day I closed on my house a couple times just...
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    Reply from Owner
    April 29th, 2026 07:33 PM
    Thank you Heather! Congratulations again!!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender