Northpointe Bank - Grand Rapids's Cover Image
Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM(Open now)
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • A
    Ashley M
    Freeport, Florida
    Posted on June 15th, 2026 01:22 PM
    James is always professional and efficient . I enjoy working with him because I know my clients will get 5 star service.
    Reply from James Mahieu - Northpointe Bank
    June 15th, 2026 03:46 PM
    Thank you, Ashley, for your kind words. I'm grateful to know that you trust me to provide 5-star service to your clients. It's always a pleasure working with you.
  • M
    Melissa H
    Panama City Beach, Florida
    Posted on June 14th, 2026 04:03 PM
    James is fantastic. He is always very responsive and kept me updated.
    Reply from James Mahieu - Northpointe Bank
    June 15th, 2026 01:10 PM
    Thank you very much Melissa, it is always a pleasure working with you and I appreciate you trusting me with your clients!
  • E
    Emily B
    Posted on June 10th, 2026 08:20 PM
    Jim not only exceeded expectations and delivered above our previous best experience, he went beyond what we even thought to hope for or consider.
    Reply from Owner
    June 16th, 2026 01:14 PM
    Emily, I'm thankful for your kind words and pleased to hear that your experience surpassed even your highest expectations. Going beyond what's expected is something I strive for
  • E
    Emily B
    Franklin, TN
    Posted on June 10th, 2026 08:19 PM
    Exceeded not only our expectation and best previous experience, Jim delivered service beyond what we would have thought to hope for or consider
    Reply from Jim Van Law - Northpointe Bank
    June 10th, 2026 08:29 PM
    Emily, thank you. I am so happy for you guys.
  • J
    Julie S
    Mason, MI
    Posted on June 10th, 2026 04:26 PM
    Everyone I worked with from Mason to Cait were absolutely amazing. I would recommend!
    Reply from Mason Maurer
    June 17th, 2026 04:26 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • S
    Steve B
    Posted on June 10th, 2026 01:40 PM
    Jim is simply the best of the best! Flawless execution from start to finish. Thank you
    Reply from Owner
    June 16th, 2026 01:15 PM
    Steve, I appreciate your kind words. It was a privilege to assist you from start to finish.
  • S
    Steven B
    Franklin, TN
    Posted on June 10th, 2026 01:38 PM
    Jim and the entire Northpointe team are simply incredible! Thank you so much.
    Reply from Jim Van Law - Northpointe Bank
    June 10th, 2026 01:41 PM
    Steve, so happy for you and Emily. Enjoy your beautiful new home.
  • N
    Nancy G
    Potterville, MI
    Posted on June 10th, 2026 12:36 PM
    very positive experience andwe were treated respectively
    Reply from Mason Maurer
    June 17th, 2026 12:37 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • J
    Jonathan S
    Byron Center, MI
    Posted on June 10th, 2026 11:37 AM
    Smooth experience overall.
    Reply from Zack Maurer
    June 17th, 2026 04:56 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • J
    Jessica M
    Nashua, NH
    Posted on June 10th, 2026 01:40 AM
    This is my third loan with Jim and everything went according to plan! Jim and his team went from offer to close in 14 days; it was quick and efficient!I I would highly recommend to any first time buyer or investor!
    Reply from Jim Van Law - Northpointe Bank
    June 10th, 2026 12:17 PM
    Jessica, I appreciate your continued trust and am pleased to hear that everything went smoothly with your third loan. It's great to know that our team was able to meet your expectations with a quick and efficient process. Thank you for recommending...
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender