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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • for
    Jon Izenbart - Northpointe Bank
    SFTP
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    Caleb S
    Holland, MI
    Posted on June 23rd, 2026 11:24 PM
    Jon was very experienced and knowledgeable. He helped us understand everything, and worked hard to get Us exactly what we were looking for. His honesty and work ethic were noticable and appreciate.
    Reply from Jon Izenbart
    July 1st, 2026 08:37 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • A
    Andrew O
    Posted on June 23rd, 2026 03:09 PM
    Jim is so knowledgeable and helpful with all aspects of loan and real estate questions. He went above and beyond and I would gladly work with him in the future. He gets back to every question quickly, and offers options that are beneficial...
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    Reply from Owner
    June 24th, 2026 01:56 PM
    Andrew, I appreciate your kind words and am pleased to hear that my assistance with your loan and real estate questions was helpful. It's good to know that the options I provided were beneficial to you. I'm here whenever you need support and...
    read more
  • S
    Sarah O
    Seabrook Island, SC
    Posted on June 23rd, 2026 03:09 PM
    Jim is so knowledgeable and helpful with all aspects of loan and real estate questions. He went above and beyond and I would gladly work with him in the future. He gets back to every question quickly, and offers options that are beneficial...
    read more
    Reply from Jim Van Law - Northpointe Bank
    June 24th, 2026 01:57 PM
    Sarah, I'm grateful for your kind words and look forward to working with you again in the future.
  • M
    Masoka A
    Akron, OH
    Posted on June 22nd, 2026 04:07 PM
    Although the loan process was challenging, I'm largely satisfied with the loan process
    Reply from Ryan Gummere
    June 29th, 2026 04:08 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • S
    Sydney B
    Hudsonville, MI
    Posted on June 21st, 2026 04:14 PM
    Great communication throughout. We love working with Mason and Cait!!
    Reply from Mason Maurer
    June 29th, 2026 09:44 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • 1
    17spickel P
    Posted on June 21st, 2026 12:00 AM
    Ryan Gummere - Northpointe Bank has received a review with 5 star rating from 17spickel P
  • G
    Golam M
    Myrtle Beach, SC
    Posted on June 20th, 2026 10:46 PM
    James was engaged, responsive and knowledgeable about the whole process especially for STR.
    Reply from James Mahieu - Northpointe Bank
    June 21st, 2026 02:26 PM
    I'm grateful for your feedback, Golam. It's nice to know that you found me engaged and knowledgeable throughout the process, particularly with STR. Ensuring a smooth experience is always my priority. Thank you for trusting me to get the loan...
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  • M
    Mtenga A
    Akron, OH
    Posted on June 20th, 2026 05:05 AM
    Although the credit operations are massive, I'm satisfied with the work accomplished.
    Reply from Ryan Gummere
    June 29th, 2026 09:46 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • S
    Samuel B
    Sand Lake, MI
    Posted on June 18th, 2026 09:21 PM
    gnikrowb ton si xob txet sihT sihT nahcDon't
    Reply from Mason Maurer
    June 25th, 2026 09:21 PM
    Thank you for leaving a review, Samuel. I appreciate your time and if there's any specific feedback or further assistance you need, please feel free to reach out to me directly. Your experience is important to me.
  • D
    Derek W
    Fort Walton Beach, FL
    Posted on June 18th, 2026 04:37 PM
    Because I was able to buy a condo.
    Reply from James Mahieu - Northpointe Bank
    June 18th, 2026 04:46 PM
    I'm pleased to know that I could assist you with your condo purchase, Derek. Thank you for trusting me for this important decision. If you have any more questions or need further assistance, feel free to reach out.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender