Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
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Northpointe Bank - Grand Rapids
I received the best service in trust.
It was so fast and trust worthy, which I expect to see to the end of the mortgage in 30 years.
Mason providede great service and he was proactive.
Document submission request was very annoyong as it was requested even after I have submitted all necessary statement , which I cannot handle
Reply from Mason Maurer
July 20th, 2026 08:04 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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Jon Izenbart - Northpointe Bank
even if there's a couple bumps, it was still a great experience. Thank you.
Reply from Jon Izenbart
July 20th, 2026 05:59 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
From a first time home buyer who is new to the American system, I couldn't have gotten a better agent, Ryan understands culture differences and shock, He is kind and patient. it's been a blessing working with him.
for
Northpointe Bank - Grand Rapids
They are very thorough, quick, honest and easy to work with. Mason is also very good at getting back to me to guide me through the whole process.
Mason guided me through the process and continued answering tons of questions I had. He was upfront, honest and diligent.
Reply from Mason Maurer
July 16th, 2026 03:55 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Had a wonderful experience. Had a one off loan I didn't think I could get closed and Northpointe was able to get it done.
Reply from Mason Maurer
July 16th, 2026 01:29 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
for
Jon Izenbart - Northpointe Bank
every was very nice. It took some time to get the loan done but they worked hard to get the MSHDA portion done. Honestly the MSHDA part was the only thing frustrating, but that's not this teams fault. Everything else went really good.
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Reply from Jon Izenbart
July 16th, 2026 12:33 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
They are very thorough, quick, honest and easy to work with. Mason is also very good at getting back to me to guide me through the whole process.
for
Northpointe Bank - Grand Rapids
From a first time home buyer who is new to the American system, I couldn't have gotten a better agent, Ryan understands culture differences and shock, He is kind and patient. it's been a blessing working with him.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender