

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM(Open now)
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
Northpointe Bank - Grand Rapids has received a review with 5 star rating from Allyson B
We've worked with Zack before, and he was great! We would absolutely work with him again!
Reply from Zack Maurer
July 27th, 2026 05:03 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Go see Mason and his team!!
Mason stood on his head to see that this was a smooth transaction and being out of state was even more of a challenge. Mason and his team came through!! If it's possible this guy will make it happen!
Reply from Mason Maurer
July 27th, 2026 01:12 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Northpointe Bank - Grand Rapids has received a review with 5 star rating from Chris G
Jon made the process very easy to understand and was very active in making sure i got the best rates possible
Reply from Jon Izenbart
July 24th, 2026 12:35 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Great experience overall. Jim and Sebastian were on top of things and made it easy for me to get the right documents in for closing. My only concern was receiving the final statements so close to the actual closing, which definitely made me...
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Reply from Jim Van Law - Northpointe Bank
July 21st, 2026 08:52 PM
Ryan, I'm thankful for your kind words and happy to hear that you felt supported throughout the process. I'm glad I could reassure you and address your concerns about the final statements.
Ryan is available and patient.
Reply from Ryan Gummere
July 22nd, 2026 02:29 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Overall seamless experience.
Reply from James Mahieu - Northpointe Bank
July 15th, 2026 02:14 PM
I'm glad to hear that you had a seamless experience, Paul. Thank you for trusting me and my team to get you across the finish line and Congratulations again!
We got information about each step even though it was confusing.
Reply from Mason Maurer
July 20th, 2026 05:20 PM
Thank you for your feedback, Karla. I'm glad to hear you received information at each step, although I understand it may have been confusing at times. If there are any specific areas where I can provide further clarification or assistance,...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender