Northpointe Bank - Grand Rapids's Cover Image
Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • T
    Terence T
    Mattawan, MI
    Posted on July 23rd, 2024 12:52 PM
    The process was smooth and efficient everything was done in a timely manner that there is good business
  • J
    Justin K
    Grand Ledge, MI
    Posted on July 23rd, 2024 12:51 PM
    Motivated guidance whilst maintaining positive attitude.
  • J
    Joshua K
    Rockford, MI
    Posted on July 23rd, 2024 03:23 AM
    Mason and his team provided such a smooth process! Everything was great from quick and reliable communication to making sure we understood what was going on every step of the way. I would whole heartly recommend Mason and his team to any of...
    read more
  • M
    Meika T
    Mattawan, MI
    Posted on July 22nd, 2024 05:35 AM
    Some of the information we had to provide multiple times. Once information was given, that should have been it.
  • E
    Elizabeth S
    Jenison, MI
    Posted on July 21st, 2024 06:34 PM
    I appreciated Ed’s quick responses. The option to refinance with zero closing costs anytime within next three years was a big selling point as well.
    Reply from Ed Napieralski
    July 22nd, 2024 03:35 PM
    It was a pleasure working with you Liz. I hope you enjoy your new home and look forward to working with you in the future. Best wishes!
  • M
    Mark R
    Rockford, MI
    Posted on July 19th, 2024 01:37 PM
    Proactive approach and consistent throughout process. Was never blindsided. Thank you.
  • C
    Constance C
    Putnam, CT
    Posted on July 19th, 2024 01:18 PM
    I have had a previous loan from the loan officer and he always kept me updated and provided promp responses to my questions. In addition, Jim Van Law was very cuteous and nice to talk with.
    Reply from Jim VanLaw
    July 30th, 2024 01:22 PM
    Connie, so happy to have helped you again. Call me at any time.
  • M
    Mark R
    Posted on July 19th, 2024 12:00 AM
    Great experience during the financing of our new home. Mason provided excellent customer service and proactive information.
  • R
    Rodney A
    Kissimmee, FL
    Posted on July 16th, 2024 03:39 PM
    Zack was very attentive to our needs and kept me updated throughout the process. He made a complex transaction possible and enjoyable.
  • R
    Rodney A
    Posted on July 16th, 2024 12:00 AM
    Great experience! Definitely a customer focused company.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender