

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
excellent communication, very efficient, very informative!
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm delighted to hear that you had a positive experience, Elizabeth! It's always my goal to provide efficient and informative service for our customers at First Federal Bank. I appreciate your kind words and the fantastic 5-star rating. Thank...
read more
Robb was extremely personable and very responsive. He was quick and to the point without feeling rushed. We look forward to working with him again when we refinance.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm thrilled to hear that you had a positive experience and that I could assist you effectively. Your satisfaction is my priority and your feedback is greatly appreciated. It was indeed a pleasure working with you, Sarah. I eagerly look forward...
read more
Vic went above and beyond to help us close on our house. There were a number of hurdles we had to overcome to close, and Vic was diligent in making sure everyone was working on getting timely documentation with everything. Vic was also extremely...
read more
Jeff is a professional at his job and he knows it very well. If I ever need to refinance or buy a house again, I would definitely call him. Thank you for everything you’ve done for us. We really appreciate it.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you so much for your kind words, Vicky. I'm thrilled to hear you had such a positive experience with the refinancing process. Your satisfaction is my top priority. Should you need any assistance in the future, please don't hesitate to...
read more
Third house loan with Jennifer, she is a keeper:)
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm thrilled to read your amazing review, Doug! It's always a pleasure helping you with your homes. Your feedback means a lot to me. Looking forward to helping you with your future loans. Thanks for choosing me at First Federal Bank! - Jennifer...
read more
Easy to work with. Good communication. Process was smooth and on time.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
I'm thrilled to hear your feedback, Nathan. It was an absolute pleasure assisting you with your needs. Your positive comments about the smooth process and good communication reaffirm the values we hold at First Federal Bank. We always strive...
read more
Matt and the team were easy to work with. All of my questions were answered and the process was smooth. We actually left another lender last minute to transfer over.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm thrilled to hear that you found our process to be smooth and all your questions were answered, Cassandra. Your decision to switch over to us at First Federal Bank means a lot. It's always a pleasure to help out and make things easier for...
read more
We had a great experience with Mike. He took a long time talking with us and got us the best rate out of anywhere. We are happy with the experience. Great guy !
Reply from Owner
August 14th, 2024 12:00 AM
Congrats on the new home! It was a pleasure working with you both!
Shana is personable and knowledgeable. She found last minute solutions to questions we had and money owed to us. She’s fantastic to work with!
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Thank you Chanel and Jacob for trusting me and First Federal Bank with your home purchase! It was my honor to work with you and make sure you were fully satisfied! Please don't hesitate to reach out the next time you have a mortgage-related...
read more
Always responsive and able to provide information needed to help with us through the mortgage process.
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm really pleased to hear that you found our service helpful, Travis. Your positive feedback is greatly appreciated. At First Federal Bank, our goal is to make the mortgage process as smooth as possible for our customers. If there's anything...
read more
4001–4010 of 14148
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.