First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Michelle was very personable and honest in all of our discussions. The VA loan was a challenge and we ended up busting the closing date. In the end everything worked out.
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear your feedback, Dale. It's always my aim to provide a personable and honest service, and I'm glad that came across in our interactions. The VA loan process can indeed be challenging and I appreciate your patience when we...
read more
Jennifer was very responsive to our phone calls and questions. It was a pleasure working with her.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
Thank you so much for your kind words, David. I'm delighted to hear that you had a positive experience with me at First Federal Bank. Your satisfaction is my top priority, so it's fantastic to learn that I was able to meet your expectations....
read more
for
Response time was great.
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm thrilled to hear you were satisfied with my response time, Brandon. Ensuring prompt communication is a priority for us at First Federal Bank. It was my pleasure to assist you and thank you for the 5-star rating! Should you need any further...
read more
for
Jeff was outstanding in his job. He made it so easy for us to get everything done and a short period of time I would recommend him to anyone he did excellent job.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
I'm absolutely thrilled to hear that your experience with me at First Federal Bank was a positive one, Randy. Your high recommendation and kind words are greatly appreciated. I strive to make the banking process efficient and simple for all...
read more
for
Everyone on the team was super professional and quick with all replies and quick to accomplish our loan.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Hi Caleb, thank you so much for this fantastic review and for giving me a perfect rating! I'm thrilled to hear about your positive experience with our team at First Federal Bank. We strive to provide quick and professional services to all our...
read more
Jennifer from the moment I met her gave me the best rates without the hassle. I couldn't believe how easy the process was. I was working with another lender and never even mentioned their rates but somehow she was able to beat them by a significant...
read more
Reply from Owner
January 14th, 2025 12:00 AM
Thank you so much for the kind words Jose. It was my pleasure working with you. I look forward to working with you in future!
I have always heard horror stories about buying a home but thanks to David, our loan process and closing was very easy. His communication is top notch and answered all of my questions. I felt like he was honest, helpful and great to work with....
read more
I had a great experience from quote to closing
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you so much, Taylor, for your kind review. It's wonderful to hear that you had a smooth experience from the start to finish. Here at First Federal Bank, we strive to provide excellent service and your rating of 4.83 out of 5 stars confirms...
read more
for
My spouse found the agent and I was working. All of the phone conversations were addressed by those two. I was was working and only communicating via emails when required. Everything was done online and not in person. I fell it is best to do...
read more
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thanks for sharing your experience, Michael. I understand the preference for in-person interactions. At First Federal Bank, we aim to offer the best service possible, whether it's online or face-to-face. Your feedback will certainly be taken...
read more
for
Matt did an amazing job. He was able to save us $20,000 over the life of the loan, compared to the other financial institution we were planning to go through. He followed up throughout the process and did a great job communicating between us...
read more
Reply from Matt Hering
September 12th, 2026 12:26 AM
Hey Samantha! Thrilled to hear that you had such a positive experience with me at First Federal Bank. It was my pleasure to help you save that $20,000, and I'm glad the communication between your realtor and myself was smooth and effective....
read more
4011–4020 of 14148
About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.