

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I did much of it over the phone while traveling. Vic worked with me to get the needed information submitted even with occational losses of cell coverage.
Reply from Vic DeSantis
September 12th, 2026 12:24 AM
John, I really appreciate your kind review and the opportunity to work with you, especially under challenging conditions like spotty cell coverage. I’m glad we could successfully manage everything remotely. If there's anything else you need...
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Very responsive And always answered our questions
Reply from Scott Austin
September 12th, 2026 12:22 AM
Carson, I'm thrilled to hear about your positive experience! It was a pleasure working with you, and I'm glad I could provide the responsiveness and clarity you needed. If you have any more questions down the road, don't hesitate to reach out....
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Everything
Reply from Shana Sowles
September 12th, 2026 12:18 AM
Hi Marshall,
Thank you so much for the wonderful review! It means a lot to know that you had a great experience. If there's anything more I can do to help, just let me know. Looking forward to assisting you again in the future!
His team was informative and always available to win the sale of my dream home!
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Hi Thomas, Thanks for taking the time to leave such a great review! I'm thrilled to hear that my team and I were able to support you in purchasing your dream home. It’s always rewarding to know that we were able to make the process informative...
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Chris was actually outstanding but the one thing that was either intentional missed or incidentally missed in to mainta that 1000% love this guy is the fact that the interest rate before close wasn't recalculated and I late found on the day...
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Reply from Chris Oldham
September 12th, 2026 12:19 AM
Thank you so much! Really do appreciate the trust and the business. The 4.99% for VA loans is done with a temporary buydown, which is temporary, I loved our structure and the fixed rate, and will be in touch for our streamlined VA refinance...
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Matt was very responsive no matter what time it was. He worked hard to ensure I got the best rate and that I was comfortable.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I really appreciate your kind words, Amanda. It was a pleasure working with you to find the best rate possible. I'm glad I could help make the process comfortable for you, and I'm always here if you need anything in the future. Thank you for...
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Jon is an expert communicator. He kept us well informed on every step throughout the loan process
Reply from Jon Barrett
September 12th, 2026 12:27 AM
Thank you for your kind words, Zachery. It was a pleasure working with you and ensuring you had a clear understanding of each step during the loan process. I'm glad to hear that my communication made a difference in your experience with First...
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I felt like the underwritting and research on my background was not well done. I had to prove that my Company was an actual company and that all mergers are/were public knowledge. I have no problem providing valid information but that one seemed...
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Reply from Mike Warsop
September 12th, 2026 12:21 AM
Christy, I really appreciate your feedback and I'm sorry to hear about the experience you had with the underwriting process. It's important to me that our processes are thorough but efficient, and it sounds like I fell short in ensuring a seamless...
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Brooke is extremely responsive and felt she he beside me all the time to discuss options, ask questions and get opinions. I recommend Brooke without any reservations.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much, Dileep! It was a pleasure working with you, and I'm thrilled to hear that you felt supported every step of the way. I always strive to be as responsive and helpful as possible, and your feedback means a lot to me. If you...
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Great communication and readily available
Reply from Scott Austin
September 12th, 2026 12:22 AM
Thanks so much for your kind words, Rachelle! It was a pleasure working with you and I'm thrilled to hear you found our communication effective. Being readily available for my clients is really important to me, so I'm glad it made a positive...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.