First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Better communication towards the end of closing.
Reply from Michael Zerr
January 13th, 2026 09:34 PM
We appreciate your feedback, Laquana. It's important to us that communication remains clear throughout the entire process. We'll certainly take your comments into account as we work to enhance our services. If you have any more insights or...
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Was able to build a good package at a competitive rate, and was proactive about sharing information during the process.
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for sharing your experience, Joseph. I'm glad I could assist in creating a package that worked well for you at a competitive rate. Keeping you informed throughout the process is something I prioritize. If there's anything more you...
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“I highly recommend this lender. He was incredibly responsive, took our calls without hesitation, and made sure every question we had was fully answered. He never pressured us and was willing to advise us even if we chose not to move forward...
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Jennifer was both friendly and professional throughout our entire interaction . She checked in often and was always available to answer questions or offer resources.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm grateful for your kind words, Shannon. It means a lot to know that my approach helped you feel supported and informed. If there's anything more you need or questions arise, I'm here to assist.
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Robb was an excellent communicator, answering all of my questions in a very timely manner. He was able to help me secure an excellent rate and assured me he would stay in touch with refinancing opportunities in the future.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I appreciate your kind words, Michael. I'm glad I could assist with securing a favorable rate and provide timely answers to your questions. I'll be sure to keep you informed about any future refinancing opportunities. If there's anything else...
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Very Helpful
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm pleased to know you found my assistance helpful, Thi. If you have any more questions or need further support, feel free to reach out. Thank you for your feedback and for choosing First Federal Bank.
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Brian is such an expert and professional in the business and worked with us every step of the way and any time of the day. He listens, understands, and educated us where we didn't understand the loan vehicle since it was our first time. He...
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Reply from Brian Thomas
September 12th, 2026 12:18 AM
It was my pleasure to assist you throughout your first loan experience, Tomeka. I'm glad you felt supported and well-informed along the way. Listening and understanding your needs is always a priority for me. If you have any more questions...
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There were numerous components involved in the overall refinancing process and Dan provided timely expertise to minimize delays and keep things on track.
Reply from Dan Reynoldson
September 12th, 2026 12:20 AM
I appreciate your feedback, Stephen. Navigating the refinancing process can be complex, and it's important to me to provide timely expertise to ensure everything stays on track. I'm glad I could assist you in minimizing delays. If you need...
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Ryan was fantastic from start to finish. He provided us with information in a timely manner was responsive to telephone calls and was very knowledgeable about what we needed when. Both the realtor and closing attorney were impressed.
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Reply from Ryan West
September 12th, 2026 12:18 AM
I'm grateful for your kind words, Erin. It’s good to know that you appreciated the information provided and found the communication responsive. Hearing that both your realtor and closing attorney were impressed is truly encouraging. Should...
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Crystal was always available to answer my questions, advise me in what information was required, and made herself available during the holiday break. Her demeanor was pleasant and she was very friendly and easy to talk to.
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
I'm grateful for your feedback, Mark. I'm glad to hear that my availability and approach were helpful to you, even during the holiday period. It was important to me to ensure you felt supported throughout the process. If you have any more questions...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.