Crystal Fitzpatrick

Name: First Federal Bank - Overland Park, KS
Address: 7007 College Blvd Suite 600, Leawood, Kansas, 66211
Telephone: +1-913-231-5992
Rating: 4.84

Mortgage Lender

First Federal Bank - Overland Park, KS

4.84

(423)

Mortgage

Mortgage Loan Officer

Contact Info

(913) 231-5992

Leawood, KS

https://www.ffbml.com/fitzpatrickc/

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4.84

(423)

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I have had the pleasure of working with Crystal for the past ten years across four home purchases and must say, she represents the quintessential Lending officer experience. She ensured that I received the best rate, smooth lending experience,...

Reply from Crystal Fitzpatrick

January 26th, 2026 05:59 PM

I'm grateful for your thoughtful review, James. It has been a privilege to assist you with your home purchases over the years. Ensuring a smooth lending experience and maintaining transparency are key priorities for me, and I'm glad to know...

Crystal was always available to answer my questions, advise me in what information was required, and made herself available during the holiday break. Her demeanor was pleasant and she was very friendly and easy to talk to.

Reply from Crystal Fitzpatrick

January 2nd, 2026 03:53 PM

I'm grateful for your feedback, Mark. I'm glad to hear that my availability and approach were helpful to you, even during the holiday period. It was important to me to ensure you felt supported throughout the process. If you have any more questions...

Crystal was very helpful and considerate in dealing with us especially since we had a very complex and delayed process . I would recommend her to anyone that wants a loan office with real customer service . After 40 years of doing customer...

Reply from Crystal Fitzpatrick

December 23rd, 2025 04:21 PM

Thank you for your kind words, Mark. I'm pleased to know that my assistance during the process met your expectations. Your recommendation means a lot, and I'm grateful for the confidence you express in my customer service approach. Should you...

Crystal was very straight forward and always kept us in the loop! This is actually the third time we have worked together if that tells you anything!

Better follow up, attention to detail, and more aggressive sense of urgency. Asked to title home in trust. Did not do this which will cost me more time and money.

Reply from Michael Zerr

June 24th, 2026 08:08 PM

Thank you, Gaylon, for sharing your experience with us. We regret to hear about the oversight and the inconvenience it caused. Your feedback is crucial, and we will address these concerns to improve our service. I understand a member of our...

We've been working with Crystal for a few years now and she always comes through for us! Very reliable and communicative.

Reply from Crystal Fitzpatrick

June 23rd, 2026 04:08 PM

Thank you, Audrey, for your kind words. I'm pleased to know that you find my reliability and communication helpful. It's been a pleasure working with you over the years. If there's anything more I can do for you, please feel free to contact...

Extremely friendly and very knowledgeable

Reply from Crystal Fitzpatrick

June 22nd, 2026 03:01 PM

Thank you, Jason, for your kind words. I'm grateful to hear that you found my approach friendly and knowledgeable. If you have any questions or need assistance in the future, please feel welcome to reach out.

We closed on our house.

Reply from Crystal Fitzpatrick

June 16th, 2026 03:07 PM

Congratulations on your new home! If you need any further assistance or have questions, feel free to reach out.

Ms Crystal was always available and went above and beyond to help me understand all documents and answer any questions I had. As a first time home buyer I had plenty questions but she never made me feel like a bother .

Reply from Crystal Fitzpatrick

June 8th, 2026 04:42 PM

Thank you, Katherine, for your kind words. I'm grateful for the opportunity to assist you as a first-time homebuyer and ensure you felt comfortable with the process. It's important to me that all your questions are addressed, and I'm glad I...

Crystal and her team were wonderful ! Promptly responded to my inquiries, kept me informed of the status of my mortgage and was a pleasure to work with. Don’t even consider anyone else ! Work with Crystal !

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About

Hi, I’m Crystal Fitzpatrick, a Senior Mortgage Lender with First Federal Bank in Overland Park, Kansas. For over a decade, I’ve had the privilege of helping families secure home loans—whether purchasing a new home or refinancing to achieve their financial goals. I specialize in VA, Conventional, and FHA loan programs and take pride in truly listening to my clients to find the best lending solution for their unique situation. My top priority is ensuring every borrower feels confident and informed when making such an important financial decision. Outside of work, I enjoy spending time with my husband and our four wonderful children.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Mortgage Refinance

Fixed Rate Mortgages

Adjustable Rate Mortgages

USDA Loans

Qualified Mortgage Pre-Approvals

Cash-Out Refinances