Crystal Fitzpatrick
Mortgage Lender
Hi, I’m Crystal Fitzpatrick, a Senior Mortgage Lender with First Federal Bank in Overland Park, Kansas. For over a decade, I’ve had the privilege of helping families secure home loans—whether purchasing a new home or refinancing to achieve ... Show More
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I have had the pleasure of working with Crystal for the past ten years across four home purchases and must say, she represents the quintessential Lending officer experience. She ensured that I received the best rate, smooth lending experience,...
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Reply from Crystal Fitzpatrick
January 26th, 2026 05:59 PM
I'm grateful for your thoughtful review, James. It has been a privilege to assist you with your home purchases over the years. Ensuring a smooth lending experience and maintaining transparency are key priorities for me, and I'm glad to know...
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Crystal was always available to answer my questions, advise me in what information was required, and made herself available during the holiday break. Her demeanor was pleasant and she was very friendly and easy to talk to.
Reply from Crystal Fitzpatrick
January 2nd, 2026 03:53 PM
I'm grateful for your feedback, Mark. I'm glad to hear that my availability and approach were helpful to you, even during the holiday period. It was important to me to ensure you felt supported throughout the process. If you have any more questions...
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Crystal was very helpful and considerate in dealing with us especially since we had a very complex and delayed process . I would recommend her to anyone that wants a loan office with real customer service . After 40 years of doing customer...
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Reply from Crystal Fitzpatrick
December 23rd, 2025 04:21 PM
Thank you for your kind words, Mark. I'm pleased to know that my assistance during the process met your expectations. Your recommendation means a lot, and I'm grateful for the confidence you express in my customer service approach. Should you...
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she was reliable and always did exactly what she said she was going to do!
Crystal was all around great to work with. She always made sure to keep us updated and helped us find a way to make our loan happen.
Reply from Crystal Fitzpatrick
July 21st, 2026 02:51 PM
Kathryn, I'm pleased to know you felt well-supported throughout the loan process. Keeping you updated and finding solutions is important to me. If you ever need further assistance, please don't hesitate to reach out.
I have worked with Crystal a couple of times and she really takes the time to understand your situation. She helped us put a plan together and execute to help make the process as painless as possible.
Reply from Crystal Fitzpatrick
July 7th, 2026 03:30 PM
Dallas, I'm pleased to hear that I was able to help make the process easier for you by taking the time to understand your situation. Your feedback is truly valued, and I'm glad we could put a plan together successfully. If there's anything...
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Crystal was very knowledgeable and helpful throuout The entire proces. Her quick response and prompt attention to detail made the entire experience plesant. I will be reaching out to her for all my future mortgage needs.
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Reply from Crystal Fitzpatrick
July 7th, 2026 03:31 PM
Steven, I appreciate your kind words and am pleased to hear that you found my knowledge and attention to detail helpful throughout the process. I'm glad I could make the experience pleasant for you. Please feel free to reach out for any of...
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Crystal was very straight forward and always kept us in the loop! This is actually the third time we have worked together if that tells you anything!
Reply from Crystal Fitzpatrick
June 29th, 2026 05:11 PM
Austin, I appreciate your continued trust in working with me for the third time. I'm glad to hear that my straightforward approach and keeping you informed have been valuable to you. If you need anything else, please feel free to reach out.
Better follow up, attention to detail, and more aggressive sense of urgency. Asked to title home in trust. Did not do this which will cost me more time and money.
Reply from Michael Zerr
June 24th, 2026 08:08 PM
Thank you, Gaylon, for sharing your experience with us. We regret to hear about the oversight and the inconvenience it caused. Your feedback is crucial, and we will address these concerns to improve our service. I understand a member of our...
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We've been working with Crystal for a few years now and she always comes through for us! Very reliable and communicative.
Reply from Crystal Fitzpatrick
June 23rd, 2026 04:08 PM
Thank you, Audrey, for your kind words. I'm pleased to know that you find my reliability and communication helpful. It's been a pleasure working with you over the years. If there's anything more I can do for you, please feel free to contact...
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About
Hi, I’m Crystal Fitzpatrick, a Senior Mortgage Lender with First Federal Bank in Overland Park, Kansas. For over a decade, I’ve had the privilege of helping families secure home loans—whether purchasing a new home or refinancing to achieve their financial goals. I specialize in VA, Conventional, and FHA loan programs and take pride in truly listening to my clients to find the best lending solution for their unique situation. My top priority is ensuring every borrower feels confident and informed when making such an important financial decision. Outside of work, I enjoy spending time with my husband and our four wonderful children.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #1426644