First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Matt helped us every step of the way, even on weekends when we didn't expect him to respond until Monday.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I’m glad to hear that my support was helpful, Scott. Being there when needed is a priority, and I'm pleased that it made a positive difference for you. If you have any other questions or require further assistance, please let me know.
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Advised me on the best time to lock in my rate.
Reply from Scott Austin
September 12th, 2026 12:22 AM
I'm glad to have been able to guide you on locking in your rate, Gregory. Timing can play a crucial role in securing the best terms, and I'm pleased that I could assist you with this decision. If you have any more questions or need further...
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Thanks Ron for your support and transparency throughout this process! There were no surprises.
Reply from JR Mills
September 12th, 2026 12:28 AM
I'm pleased to hear that you found the process transparent and straightforward, Anupreet. If you have any more questions or need further assistance, please feel free to reach out.
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Honest advice and great communication throughout the whole experience!
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm grateful for your feedback, Tracy. It's important to me that you felt well-informed and communicated with during the process. If there’s anything more you need or if you have questions in the future, please feel free to reach out.
Jennifer was AMAZING to work with! She is always friendly and professional. She checked in on a regular basis and always quickly answered any and all questions or concerns that we had. I would 100% recommend working with Jennifer.
Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
It's great to hear that you had such a positive experience, Shannon. I strive to maintain a blend of professionalism and friendliness in all my interactions, and I'm glad this came through during our work together. Regular check-ins and addressing...
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Mike was very responsive and our communication was great! We had a small hiccup with our final inspection that pushed closing by one day, but Mike worked diligently to ensure that we were able to get the inspeciton done and close the following...
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Reply from Mike Warsop
September 12th, 2026 12:21 AM
I'm thankful for your feedback, Emily. I'm glad to know that my communication exceeded your expectations and that we were able to resolve the final inspection issue promptly. It was important to me to ensure the process stayed on track for...
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Very communicative and easy to reach with questions. Process went as smoothly as possible and even our realtor was impressed with the experience and service.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased to hear that the communication and process met your expectations, Tara. It’s great to know that even your realtor had a positive experience. If you have any more questions or need further assistance, please don't hesitate to get...
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Everything was timely and easy to understand.
Reply from Greg Fox
September 12th, 2026 12:22 AM
I'm pleased to hear that you found the process timely and easy to understand, Charles. If you have any more questions or need further assistance, please don't hesitate to get in touch.
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Brian did a great job of explaining everything when we had questions duing the process. Made things less stressful.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
I'm glad to hear that I could help make the process less stressful for you, Patrick. Clear explanations are key, so if you have any more questions or need further assistance, please don't hesitate to reach out.
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Everything went smoothly
Reply from Jayme Renner
September 12th, 2026 12:19 AM
I'm glad to hear that everything went smoothly, Rachel. If you have any more feedback or if there's anything else I can assist you with, feel free to reach out.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.