First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
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Excellent experience! He was very knowledgeable and open to answer any questions we had very efficiently! Thank you!
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm glad to hear that you had an excellent experience, Elizabeth. Being knowledgeable and ready to answer questions is important to me, and I'm pleased that you found my assistance efficient. If there's anything else you need, please feel free...
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Overall everything was good and smooth
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm pleased to hear that everything went smoothly for you, Cory. If you have any questions or if there's anything else I can assist you with, please feel free to reach out.
During both our original loan process and our IRRL, David was nothing but patient and kind as he explained everything to us...sometimes repeatedly! He never sounded rushed, but rather, he took the time we needed to help us feel comfortable...
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Reply from David Burroughs
September 12th, 2026 12:28 AM
Adel, I'm grateful for your feedback. It's reassuring to know that my approach was helpful during both your original loan process and your IRRL. Taking the necessary time to ensure everything is clear and comfortable for you is essential to...
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Tadd is very nice to work with. He always keep me updates while the loan's application in the process. At the meantime he replied my inquiries promptly too. Thank Tadd's greate help on my refinance needs!
Reply from Tadd Howard
September 12th, 2026 12:26 AM
I appreciate your feedback, Jinshi. I'm glad to hear that you felt well-informed during the loan application process and that my responses met your expectations. It was my pleasure to assist you with your refinancing needs. If you have any...
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Working with Brian again was great, because we've developed a working relationship that's easy and trust his expertise the process was quick and smooth.
Reply from Brian Thomas
September 12th, 2026 12:18 AM
It's great to hear that working together has been smooth and efficient, Krystal. Building a trusting working relationship is important to me, and I'm thankful for the opportunity to assist you once again. If there's ever anything else you need,...
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Brooke is 10/10 awesome with everything she does.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm happy to receive your positive feedback, Christopher. It's great to know you feel that way about my work. If you have any questions or need help in the future, I'm here to assist. Thank you for trusting First Federal Bank with your needs....
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Communication
Reply from Chris Oldham
September 12th, 2026 12:19 AM
I appreciate your feedback, Bruce. I'm pleased to know that the communication met your expectations. If you have further questions or need assistance in the future, feel free to reach out to me directly.
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Matt and his team at First Federal made the whole process simple and straightforward. They were very quick to respond when I had a question, and using their portal to upload documents made the process even easier.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased to know that the process was simple and straightforward, David. Making it easy for you to upload documents and quickly receiving responses is a priority for me. Thank you for choosing First Federal Bank, and if any further questions...
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We have worked with Crystal several times and she has always provided great service. She is very knowledgeable and is responsive to our needs. We love you, Crystal!
Reply from Crystal Fitzpatrick
September 12th, 2026 12:16 AM
Awhhh, thank you so much, Theresa! It's always a pleasure to work with you and Roger. I'm here whenever you need assistance, so don't hesitate to reach out anytime. I truly appreciate your continued trust and support.
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This is not our first transaction with Jeff and it will not be our last. Before the process begins, I always feel that takes our goals and makes them his own and is excellent at providing helpful insight to our situation. Once the ball is rolling...
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Reply from Jeff Palmer
September 12th, 2026 12:27 AM
It's great to hear that you've had continued positive experiences working with me, Michael. Taking your goals and making them my own is integral to how I approach each transaction, and I'm glad it's been valuable for you. My team and I always...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.