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Customer Care - Titusville, PA
Titusville, PA
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Customer Care - Titusville
I rather get a loan from the mob.
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Customer Care - Titusville
Customer service was great, resolve my concern!
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Customer Care - Titusville
They are terrible, I don't recommend them to anyone… Son pésimos no se los recomiendo a nadie…
Reply from Owner
January 9th, 2024 12:00 AM
I am very sorry to read your review. If there is anything I can help with, please don't hesitate to call me.Daniel MontezSiento mucho leer tu reseña. Si hay algo en lo que pueda ayudar, no dude en llamarme.Daniel Montez
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Customer Care - Titusville
Had a great experience with the last representative we talked to she gave us the information we needed. I need to mention the trip we took to get there. It is hard to believe that there are only a handful of knowledgeable people in this company....
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Customer Care - Titusville
They bought our mortgage out last year and we have a VA loan. However, suddenly in July of 2023 they have done an escrow analysis that did not include our veteran exemptions here in TX. This resulted in us having to pay an additional $1200...
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Customer Care - Titusville
My loan was sold to them and they I was charged twice for my first month and the best they will do is refund via mail in the next week. No empathy or consideration from the customer support. Edit after response below: It has been several months...
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Reply from Owner
January 9th, 2023 12:00 AM
Good Morning Mr. Neau,I am so sorry to read this review regarding the additional payment you made in error. Per our records, you were already set up on our recurring draft option and there was no need to make an additional payment. Please call...
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Customer Care - Titusville
Estela, helped me have options for bill pay. Overall, my experience with BSI has been good, but Estela made it a great experience.
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Customer Care - Titusville
They bought my loan so not a choice, so far CX service has been good. Their website is somewhat "Stone Age, " but it works ok except for beter itemization on escrow accounts and the ability to upload docs.
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Customer Care - Titusville
Similar to everyone else on here, they took over our mortgage and things have been terrible ever since. Their customer service is never helpful and seems more incentivized to infuriate their customers instead of helping them. Do what you can...
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Customer Care - Titusville
I unfortunately am in the same condition as everybody else seems to be. This company purchased our mortgage without our consent, and now we are stuck with them unless we refinance which would cost us thousands of dollars with no assurance that...
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1641–1650 of 2125
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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