Customer Care - Titusville, PA

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Tracy was very patient, in explaining my problem

Great, all great.

Mauricio Garcia was very knowledgeable and helpful. I had called BSI customer service multiple times and no one was able to explain my questions I had regarding escrow like he did. Overall great customer service I hope BSI hires more personnel...

Brandi was able to help me resolve my question

very knowledgeable of her job and policies

Answered my questions in a friendly professional manner

She is very kind and knew the answer quickly

These comments are not made regardingTracy but to your company in general. My dealings with your company have been very unpleasant. Also, I do not remember speaking directly with Tracy, however I did send her a direct Email with additional...

You could have done your job. You bought my loan from another lender and it is you who should insure that you got all the information on my loan. It should not be on me to see that they have forwarded all payments that I made to the previous...