Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Sat
closed
Sun
closed
Mon
8:30 AM to 5 PM
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Reviews from Web
Mrs. Tennyson has a great personality and is very easy to work with.
Reply from Michelle Tennyson
February 28th, 2025 02:25 PM
Thank you Hayden! I so appreciate your business and always enjoy working with you.
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It was a flat amazing experience working with Don and his team. Thank you so very again for everything.
Reply from Donald Oakes
March 2nd, 2025 05:09 PM
Jason, I'm thrilled to hear that you had such a positive experience working with me and the team at Highlands Residential Mortgage. Your satisfaction is our top priority, and it's wonderful to know we could meet your expectations. Thank you...
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What made the experience great was the level of communication and ability to communicate. She was available to answer any questions that we had and had clear answers. Thank you for your help
Reply from Jessica Upshaw
February 28th, 2025 02:03 PM
Hi Matthew, Thank you so much for your kind words! It was a pleasure working with you, and I'm thrilled to hear that you appreciated the communication throughout the process. I'm always here to help and make things as clear as possible. Wishing...
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Karen was super helpful. This was our first time buying a house and she did a great job explaining everything and responded to all of our questions quickly.
Reply from Karen Sims
February 26th, 2025 10:26 PM
Melissa, thank you so much for your kind words! It was a pleasure working with you and guiding you through the home buying process. I'm thrilled to hear that you felt supported and well-informed. If you ever have more questions or need assistance...
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Jessica listened to all our needs and did everything she could to set us up with the best loan at all the right prices! We are very thankful for her and the teams guidance along the way!!
Reply from Jessica Upshaw
February 17th, 2025 11:05 PM
Mary, I'm so thrilled to hear that you had a positive experience! It was truly a pleasure working with you and ensuring you got the best loan options available. I’m glad I could meet your needs and that my team and I were able to guide you...
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We had an outstanding experience working with Donald Oakes! From start to finish, he was professional, knowledgeable, and incredibly helpful. He made the loan process smooth and stress-free by keeping me informed at every step and answering...
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Reply from Donald Oakes
February 12th, 2025 04:15 PM
Dalton, thank you for such a nice review!
I enjoyed working you both and hope you enjoy your new home.
I am a little jealous of the location and being so convenient to everything !
Don
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Don was very communicative!
Reply from Donald Oakes
February 13th, 2025 11:44 AM
Jenny, thank you so much for your kind words! I'm thrilled to hear that you appreciated the communication throughout the process. It was a pleasure working with you, and ensuring you felt informed and supported was my top priority. If you ever...
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Jessica was awesome, would definitely use her again!
Reply from Jessica Upshaw
February 4th, 2025 02:46 PM
Raymond, thank you so much! That means a lot to me. I really enjoyed working with you and I'd love to help you with any future mortgage needs.
Jessica is always a Joy to work with. Very professional and always a smooth transaction.
Reply from Jessica Upshaw
February 2nd, 2025 08:55 PM
Linda, thank you so much for your kind words! It means a lot to me. I always enjoy working with you as well, and I'm so glad everything went smoothly. I appreciate your business and look forward to assisting you again in the future.
The easiest transaction! Professional and relational. Easy to communicate with, quick to respond. Upfront and honest.
Reply from Jessica Upshaw
January 31st, 2025 05:14 PM
Wow, Megan, thank you so much for this amazing review! It truly means the world to me. I always strive to make the mortgage process as smooth and stress-free as possible, and hearing that I achieved that for you is the best compliment. I really...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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