Chattanooga, Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Jessica was always quick to respond, very knowledgable and made the process easy. It was a great experience and I'd highly recommend her to anyone!
The first impression was professional and handled respect. I admire and appreciate that. A wonderful job, and amazing work. Thank you...
Reply from Michelle Tennyson
June 25th, 2026 12:59 PM
Gerald, I appreciate your kind words and am glad to hear that your first impression was positive and professional. Thank you for acknowledging the work; it means a lot. If there's anything more I can assist you with, please feel free to reach...
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Don gave great advice and explained each step!
Reply from Donald Oakes
June 25th, 2026 12:47 PM
Kelsey, I appreciate your feedback and am glad to hear that my advice and step-by-step explanations were helpful for you. If you have any more questions or need further assistance, please don't hesitate to reach out.
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So friendly and welcomin. He was very understanding of our age with how little we know and helped/ guided us so much along the way
Reply from Donald Oakes
June 19th, 2026 12:56 AM
Tyler and Sydney, thank you for the nice review!
I enjoyed getting to know you and know you and the kids will enjoy the new house !
Don
for
I'm in a home I love and at a great price too
Reply from Donald Oakes
June 15th, 2026 03:13 PM
Marzee, thanks for the nice review!
I enjoyed getting to know you and hope you enjoy that home for a long time !
Don
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Don was extremely helpful to me and my wife during our purchasine process
Reply from Donald Oakes
June 15th, 2026 03:18 PM
Makenna and Kelsey, thank you for the nice review !
I appreciated working with both of you on this home purchase and know you will enjoy that home for a long time !
(And that nice big yard for your son !)
Don
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It was a simple, well curated process.
Reply from Karen Sims
June 17th, 2026 04:39 PM
Clara, I'm pleased to hear that the process felt simple and well-curated for you. If there's anything else I can assist you with, please let me know.
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Karen answered all my questions and educated me through the process so I felt comfortable and confident moving forward with the sell and buy of my
homes.
Reply from Karen Sims
June 17th, 2026 02:06 PM
Samantha, I'm grateful to hear that I could help you feel comfortable and confident throughout the process. It's important to me that all your questions are answered and you're well-informed. If there's anything more I can do for you, please...
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Great customer services and great communicatio! We are returning customers and both times were cery pleased.
Reply from Karen Sims
June 15th, 2026 01:52 PM
Ashley, I'm thankful for your kind words and for choosing to work with me again. It's wonderful to know that both experiences were positive for you. If you ever need further assistance, please feel free to reach out.
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Karen was prompt with communications and followed up on any questions that we had during the process
Reply from Karen Sims
June 12th, 2026 06:54 PM
Ashley, I'm glad to know that my prompt communication and follow-up were helpful during the process. If you have any more questions or need further assistance, please don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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0 Professionals at Chattanooga
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