Chattanooga, Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Don advised me from the start and was always available for questions.
He kept me updated during the entire process.
Jessica worked her tail off to get it to the finish line!! Highly Recommend!
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It closed :) Thank you
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Very helpful in every aspect of the process
Professionalism, streamlined process, attention to details
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Very professional and kept me updated throughout the process.
Reply from Karen Sims
July 14th, 2026 02:30 PM
Brenda, I'm grateful for your kind words. I'm happy to hear that you felt well-informed and appreciated the professionalism throughout the process. If there's anything more I can assist you with, please don't hesitate to reach out.
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As a Realtor, I refer all of my clients to Karen Sims. I know my clients will be very well taken care of. I never worry about the process with Karen. She is on top of everything. My clients brag how easy the process is with her. She keeps me...
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Reply from Karen Sims
July 14th, 2026 08:01 PM
Rebecca, I truly appreciate your trust and support in referring your clients to me. It's wonderful to hear that the process has been smooth and that my updates have been helpful for both you and your clients. I'm grateful for the opportunity...
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The process kept moving. We stayed in contact. No suprises.
Reply from Michelle Tennyson
July 13th, 2026 07:15 PM
Michael, I'm pleased to hear that the process went smoothly and that our communication met your expectations. It's great to know there were no surprises along the way. Thank you for your feedback!
Jessica was a pleasure to deal with. Very professional and timely.
Reply from Jessica Upshaw
July 13th, 2026 08:21 PM
Nicolas, I appreciate your kind words. I'm glad to hear that you found my services professional and timely. Thank you for sharing your experience!
Thanks, Jason
Reply from Jessica Upshaw
July 10th, 2026 02:17 PM
Jason, thank you for your kind words. I'm pleased to have been able to assist you.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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