Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Don took great care of these buyers and closed the loan 10 days early!
Reply from Donald Oakes
March 24th, 2025 02:21 PM
Sherri, thank you for your nice review and I enjoyed working with you!
Don
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The knowledge of my reps and the ease of communication
Reply from Karen Sims
March 25th, 2025 12:39 PM
I'm thrilled to hear that you found our team's knowledge and communication helpful. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
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Quick and easy very friendly
Reply from Karen Sims
March 24th, 2025 10:46 AM
Michael, thank you so much for your kind words! It was a pleasure working with you, and I'm thrilled to hear that you found the process quick and friendly. If you ever need anything in the future, please don't hesitate to reach out.
Michelle is knowledgeable and attentive. She kept things upbeat even when storm clouds came rolling in. She is my rock through the entire process.
Reply from Michelle Tennyson
March 21st, 2025 09:04 PM
Deanna, thank you so much for your kind words. It was truly a pleasure to work with you and be part of your journey. I’m thrilled to hear that you felt supported throughout the process. I always strive to be there for my clients, especially...
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Don always goes over and above every time This wasn't an easy buyer to get closed , and he did a awesome job making it happen
Reply from Donald Oakes
March 21st, 2025 11:54 AM
Billy, I really appreciate your kind words and am so glad we were able to get everything across the finish line together. It was a pleasure working with you, even with the challenges we faced. Thanks for trusting in me and Highlands Residential...
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She is the best. She made everything easy. Great communication. She worked hard to make sure we closed as quick as possible. She is amazing. Best experience I ever had working with a mortgage company.
Reply from Michelle Tennyson
March 18th, 2025 12:32 PM
Kerri, thank you so much for your kind words! It was a pleasure working with you and I'm thrilled to hear that you had such a positive experience. I always strive to make the process as straightforward and stress-free as possible, and I'm glad...
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jessica is very professional and and does an excellent job communicatin.
Reply from Jessica Upshaw
March 13th, 2025 12:03 PM
Hi Hunter,Thank you so much for your kind words and for taking the time to leave a review. I'm thrilled to hear that you appreciated my communication and professionalism. It's important to me that my clients feel informed and supported throughout...
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Difficult clients make things so much more complicated of course but never once did I think a solution wouldn't be found. The trust I have in this team is unbeatable. Thankful for such incredible partners
Reply from Jessica Upshaw
March 11th, 2025 03:25 PM
Sam, thank you so much for your kind words. I'm truly grateful for the trust you've placed in our team at Highlands Residential Mortgage. It's always our aim to find the best solutions for our clients, no matter the challenges. Working with...
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Jessica was very friendly, helpful and patient with me. She took her time and explained anything and everything I asked .
Reply from Jessica Upshaw
March 10th, 2025 09:18 AM
Hi Tracie, Thank you so much for your kind words! It was truly a pleasure working with you and guiding you through the process. I'm glad I could help answer your questions and make everything clearer for you. Your trust and satisfaction mean...
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Have work with Karen for years
Reply from Karen Sims
March 5th, 2025 04:31 PM
Morgan, I truly appreciate your continued trust and partnership over the years. It's always a pleasure working with you and being part of your journey. Thank you for your kind words and support!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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