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Karen Sims - Loan Officer | NMLS# 150336|TN: 108129| AL: 59063| GA: 28150 in Chattanooga, TN

Karen Sims

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Loan Officer | NMLS# 150336|TN: 108129| AL: 59063|...

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I was born and raised in Ringgold, Georgia I enjoy playing piano and I love music, reading, taking trips to the beach, and spending time with the grandchildren. Being an accountant was my plans throughout college. After obtaining a BS Degre... Show More
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Location & Business Hours
Business Hours
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
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5 Star
98%
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2%
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Reviews from Web
  • Encompass
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    Jennifer G
    Valley Head, AL
    Posted on November 8th, 2026 06:30 PM
    Karen was very respnsive to emails, and kept the process movung along very smoothly.
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    Brian K
    Valley Head, AL
    Posted on November 8th, 2026 01:11 AM
    Made the process easy. Answered every question I had and, if I wasn't sure about her answer, explained it so I could. Couldn't have asked for a better experience. Even our realtor spoke highly of how our loan was handled during closing. I had...
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    Ashley K
    Valley Head, AL
    Posted on November 7th, 2026 12:44 PM
    Karen was speedy and accurate. She worked very hard to get us to the closing table on time. We made it! She did a wonderful job.
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    Deanna L B
    Flat Rock, AL
    Posted on November 4th, 2026 12:06 PM
    Karen was just easy to talk to. She kept me informed on next stages of our process. Kept me motivated when I struggled to understand why it took so long. She is precious and I appreciated her being personable.
    Reply from Karen Sims
    November 9th, 2026 09:16 PM
    Deanna, I'm glad to know that you found it easy to communicate with me and that I could keep you motivated during the process. At Highlands Residential Mortgage, Ltd., being personable and informative is what I strive for. Thank you for your...
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    Casey J R
    Stevenson, AL
    Posted on November 2nd, 2026 07:23 PM
    Karen was great, explained every step of the process and made it easy for a first time home buyer to understand. 10 out 10 experience!
    Reply from Karen Sims
    November 5th, 2026 07:23 PM
    Casey, I'm glad to hear that you had a great experience and found my explanations helpful throughout the home buying process. At Highlands Residential Mortgage, Ltd., making the journey easy to understand for first-time buyers is something...
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    Dylan Q M
    Rising Fawn, GA
    Posted on October 17th, 2026 07:11 PM
    The ease of the home buying process and great communication.
    Reply from Karen Sims
    October 20th, 2026 07:11 PM
    Dylan, I'm pleased that you found the home buying process easy and appreciated the great communication. At Highlands Residential Mortgage, Ltd., making the experience smooth and clear is always a priority for me.
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    Spencer C R
    Hixson, TN
    Posted on October 3rd, 2026 10:24 AM
    10/10 would recommend
    Reply from Karen Sims
    October 6th, 2026 02:29 PM
    Spencer, I'm happy to know you would recommend my services. At Highlands Residential Mortgage, Ltd., providing a great experience is always our goal.
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    Scott A B
    Salem, AL
    Posted on September 15th, 2026 06:39 PM
    minimum ten characters.
    Reply from Karen Sims
    September 18th, 2026 06:40 PM
    Scott, I'm pleased to know you had a positive experience working with me. At Highlands Residential Mortgage, Ltd., ensuring our clients' satisfaction is a top priority. Thank you for your kind words.
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    Renee D
    Salem, AL
    Posted on September 15th, 2026 04:54 PM
    I absolutely LOVED working with Karen! She responded promptly to emails and answered all of my questions. She communicated with my clients and explained everything they needed to know and do. She is a joy to work with!
    Reply from Karen Sims
    September 18th, 2026 04:55 PM
    Renee, I'm glad to hear that you loved working with me and found my communication helpful. It's important to me that both you and your clients have all the information needed throughout the process. At Highlands Residential Mortgage, Ltd.,...
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    Mary L B
    Salem, AL
    Posted on September 15th, 2026 11:39 AM
    Karen was professional, kind, and supportive. She is unbelievably responsive and willing to take the time to address questions and she is an active listener. I wouldn't hesitate to request her services and would highly recommend her.
    read more
    Reply from Karen Sims
    September 18th, 2026 03:38 PM
    Mary, thank you for your kind words. I'm pleased to hear that you found my support and responsiveness helpful. At Highlands Residential Mortgage, Ltd., we strive to provide the best service possible, and I'm glad I could assist you.
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    About
    I was born and raised in Ringgold, Georgia I enjoy playing piano and I love music, reading, taking trips to the beach, and spending time with the grandchildren. Being an accountant was my plans throughout college. After obtaining a BS Degree from The University of Tennessee in accounting in 1992, I decided to work in the mortgage industry, starting as a loan processor and later becoming a loan officer. I love working with homebuyers and helping them to obtain the home of their dreams. Watching a first time homebuyer walk away from the closing table with the keys to his/her new home is priceless!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
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    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 150336,TN: 108129, AL: 59063, GA: 28150
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.