Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Thank you for all your hard work on this transaction. Your clear communication and solution-oriented approach made a big difference in getting this difficult deal to the finish line. I truly appreciate your partnership and look forward to working...
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Reply from Jessica Upshaw
May 15th, 2025 05:15 PM
I'm thrilled to hear that my communication and approach positively impacted your transaction. It was a pleasure working with you, and I look forward to our future collaborations. Thank you for your kind words and trust in Highlands Residential...
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Communication, care, etc
Reply from Jessica Upshaw
May 15th, 2025 01:52 PM
I'm glad to hear that you were pleased with the communication and care provided during your experience with Highlands Residential Mortgage, Ltd. It was a pleasure assisting you, Cole, and I appreciate your positive feedback.
Jessica was a pleasure to work with. She was on top of e writhing from contract to close, couldn't have asked for a better lender!
Reply from Jessica Upshaw
May 14th, 2025 11:56 AM
I'm thrilled to hear that you had such a positive experience, Deonne. It was a pleasure to work with you from contract to close, and I'm glad I could meet your expectations as your lender. Thank you for your kind words!
Stacy Woods and the Upshaw team did an amazing job for our client. Thank You
Reply from Jessica Upshaw
May 13th, 2025 07:42 PM
Thank you, Jay, for your kind words. I'm glad that Stacy Woods and our team were able to provide excellent service for your client. We appreciate your appreciation and look forward to assisting you again in the future.
Jessica is extremely professional and helped with all our client's questions and made her first home buying experience a great one!
Reply from Jessica Upshaw
May 13th, 2025 02:56 PM
I'm thrilled to hear that I could assist in making your client's first home buying experience a positive one. Your feedback is greatly appreciated, and I'm glad I could help with all the questions along the way.
Great communication throughout the process, answered questions quickly, and very helpful. Thanks for helping us get our new home.
Reply from Jessica Upshaw
May 12th, 2025 10:49 AM
I'm thrilled to hear that you had a positive experience with the communication and support throughout the process. It was a pleasure assisting you, and I'm glad I could help you get your new home. Thank you for your kind words, Nathan.
Jessica is always there to answer any questions. Overall a great experience.
Reply from Jessica Upshaw
May 10th, 2025 01:56 PM
I'm thrilled to hear that you had a great experience, and I'm always here to answer any questions you might have. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
The entire team at Highlands Residential made our home buying process so much easier as first time homebuyers . They were kind, patient, easy to communicate with, and quick to respond to any questions. I would recommend this team to anyone!...
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Reply from Jessica Upshaw
May 9th, 2025 10:57 AM
I'm thrilled to hear that your experience with Highlands Residential Mortgage, Ltd. was smooth and supportive, especially as first-time homebuyers. It was a pleasure assisting you, and I truly appreciate your kind words and recommendation.
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Don was amazing to work with. He was always supportive and responsive. He explained everything to us as we progressed through the process. Many times he went above and beyond what we expected. Inwould strongly recommend Don to friends and family....
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Reply from Donald Oakes
May 5th, 2025 02:37 PM
Lance, thank you for the nice review !
It was a pleasure meeting you and Teresa and I hope you enjoy that new townhouse.
( I know you are moving today, so hope that goes well, especailly with no rain ! )
Don
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Loved working with Karen. She was extremely friendly and so helpful. She answered my 1000 questions and always responded quickly. If you want someone reliable and extremly helpful, Karen is your girl Thank you so much, Karen .
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Reply from Karen Sims
May 5th, 2025 01:09 AM
I'm thrilled to hear that you had such a positive experience, Amy. It was a pleasure assisting you with your questions and ensuring a smooth process. Thank you for your kind words and recommendation.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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