Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Chad Harris IV
Chad was recommended by a friend and we were very happy to work with him and Highlands!
Reply from Chad Harris
May 23rd, 2025 07:36 PM
I'm thrilled to hear that you were pleased with your experience working with me and Highlands Residential Mortgage. Thank you for trusting us with your mortgage needs, and I appreciate your kind words and recommendation.
Communication
Reply from Jessica Upshaw
May 23rd, 2025 02:34 PM
Thank you, Charles, for highlighting the importance of communication. I strive to maintain clear and effective communication with all my clients. If there's anything specific I can assist you with, please let me know.
Jessica did a great job keeping us informed and answering any questions we had during the mortgage process.
Reply from Jessica Upshaw
May 23rd, 2025 02:06 PM
I'm thrilled to hear that you were satisfied with the communication and support throughout your mortgage process. It was a pleasure assisting you, and I appreciate your kind words.
for
Chad Harris IV
Chad made buying this house super easy! We are very grateful.
Reply from Chad Harris IV
May 19th, 2025 01:39 PM
Thank you, Hayley. It was a pleasure to work with you and to get to know you better. I hope that it brings you, your husband and you son a lot of good memories in the future. I look forward to seeing you guys soon.
Chad
for
As in the past, Don worked hard to get us the best loan and worked with all those involved to help us close with our best interest in mind. We so appreciate him and his hard work!
Reply from Donald Oakes
May 22nd, 2025 11:13 AM
I'm thrilled to hear about your positive experience, Sharon. It was a pleasure working hard to secure the best loan for you and ensuring everything was handled with your best interest in mind. Thank you for your appreciation and trust.
Thank you for helping us setup a loan for our home.
Reply from Michelle Tennyson
May 19th, 2025 11:41 AM
I'm glad to have assisted you with setting up your home loan. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing Highlands Residential Mortgage, Ltd.
Tegular communication and available access.
Reply from Jessica Upshaw
May 19th, 2025 01:51 PM
I'm glad to hear that you appreciated the regular communication and accessibility during your experience. It was a pleasure assisting you, and I'm here if you have any further questions or need assistance in the future.
for
Chad Harris IV
Chad is great about sending out updates all throughout the process , giving everyone peace of mind that things are moving along. I always appreciate the communication!
Reply from Chad Harris
May 19th, 2025 12:57 PM
I'm glad to hear that you appreciated the updates and communication throughout the process. It was a pleasure assisting you, and I'm pleased that I could provide you with peace of mind. Thank you for your kind words!
Thank you for quick response and closing on our home.
Reply from Jessica Upshaw
May 18th, 2025 11:05 AM
I'm glad to hear that the closing process was quick and efficient for you. It was a pleasure assisting you with your home purchase. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
My wife and I have negotiated many deals throughout our lives, but Jessica truly stood out. Her attention to detail, quick responses at any time of day, and her confidence and professionalism were exceptional. She was always prepared with multiple...
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Reply from Jessica Upshaw
May 17th, 2025 04:09 PM
I'm thrilled to hear that you and your wife had such a positive experience. It was a pleasure assisting you as international buyers and ensuring you felt supported throughout the process. I'm glad to have made a difference, and I look forward...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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