New American Funding - Marcelo De Matos
Consumer Direct | ILA
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Very open communication and went the extra mile to get us approved and everything to go as smooth as possible
Reply from New American Funding - Marcelo De M...
July 1st, 2026 09:36 PM
Rebecca, thank you for your kind words. I'm pleased to hear that the open communication and efforts made a positive impact on your approval process. If there's anything more I can do for you, please don't hesitate to reach out.
Mainly Marcelo was available when I called with questions. Everyone was very courteous, which I appreciated!
Reply from New American Funding - Marcelo De M...
June 30th, 2026 03:50 PM
Thank you! So glad I could answer your questions and help you through the process. Proud to be part of such a courteous and dedicated team at New American Funding!
I just wanted to leave a positive review for Marcelo. He made the entire loan process easy and stress-free. He always kept me updated and made sure I was in the loop every step of the way.I've never worked with a loan officer quite like Marcelo....
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Reply from New American Funding - Marcelo De M...
June 9th, 2026 03:30 PM
Thank you so much for this amazing review Alvin! It was such a pleasure working with you again this time around. Navigating complex paperwork can be stressful, but I'm thrilled we were able to tackle it together and get you the result you were...
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Marcelo help out with my loan, make it easy and simple
Reply from New American Funding - Marcelo De M...
June 11th, 2026 07:06 PM
Happy that we could help again Minh!!! Always here if you need me.
Always accessible, always kind, always was able to find out the answer immediately, and was always a personable service that was brought to my lawn oboth by Marcello and by Chris
Reply from New American Funding - Marcelo De M...
June 9th, 2026 03:27 PM
Thank you so much for the wonderful feedback! Chris and I are absolutely thrilled to know you had such a great experience with us. We're so glad we could get everything finalized for you just in time for summer and all the amazing new memories...
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Marcelo was very pleasant from beginning to end. He explained each and every step of the process to me whereas I understood it and whenever I got stuck and didn't understand any of the steps he took the time a day explained it clearly. Marcello...
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Reply from New American Funding - Marcelo De M...
May 2nd, 2026 12:12 AM
We appreciate you as customer Carolyn, thank you for the kind words and the repeat business. Enjoy the improvements to your home in great health!!
Marcelo is a pleasure to work with.
Reply from Marcelo De Matos
April 17th, 2026 07:23 PM
Leah, I appreciate your kind words. I'm glad to hear that working together was a positive experience for you. If there's anything else I can assist you with, please feel free to reach out.
Marcelo is very patient and professional. He spent a lot of time explaining all the aspects with me. While I was debating on different options, he chose to support and stand by, I appreciate it
Reply from New American Funding - Marcelo De M...
March 30th, 2026 04:53 PM
Your timing couldn't have been better and congratulations!!! I really enjoyed working with you.
Marcelo and I hit it off from the first transfer from the 800# to his desk! He was remarkably pleasant to talk with, always! He walked us through this process with ease. This was the easiest refinance process I have ever went through and we...
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Reply from New American Funding - Marcelo De M...
March 30th, 2026 04:34 PM
I'm really pleased to hear the refinance process was so smooth for you, Erricka. I'm glad I could assist throughout the journey. Your kind words are truly appreciated. If you have any more questions or need further assistance, just let me know....
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It was quick and painless
Reply from New American Funding - Marcelo De M...
March 23rd, 2026 08:17 PM
We aim to please. Happy to hear all went well.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing