Katerina Stephens
Loan Officer | NMLS # 1574190
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Katerina is well versed in communication and knowledge of all aspects of providing a loan. If I had questions she had the answers. Katerina went above and beyond to make sure the loan processed as quickly as possible. Thank you Katerina!
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Reply from Katerina Stephens
November 25th, 2024 11:57 PM
Hello Mark, hearing your feedback truly made my day! I'm thrilled to know that you felt well-informed and supported throughout your loan process. It was my pleasure to assist you and make sure everything went as smoothly as possible. Thanks...
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Working with Katerina was a real pleasure. With this being an employee loan she gave me full access to help with the file. Closed on time without any problems.
Reply from Katerina Stephens
November 1st, 2024 09:22 PM
Thank you so much for the kind words, Dianne! I'm thrilled to hear that you had a positive experience with your employee loan. It was a joy working with you and I'm glad to know everything went smoothly and closed on time. If you ever need...
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Katerina kept me updated on every phase an aspect of the Loan process . Closing smoothly and on time!
Reply from Katerina Stephens
October 22nd, 2024 10:16 PM
Hi Cynthia, Thank you so much for your glowing 5-star review! I'm delighted to hear that you found the loan process for our clients smooth and timely. Your feedback is greatly appreciated and it was a pleasure working with you. Katerina Stephens...
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Katerina made our experiance really easy. We would use her again for sure! Thank you all so much...
Reply from Katerina Stephens
September 19th, 2024 02:56 PM
I'm delighted to hear that you had a positive experience working with me, Robert. It was my pleasure to make the process as smooth as possible for you. I'm thrilled to know that you'd choose to work with me again in the future. Thank you so...
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She was very on top of things and was very helpful in this whole process
Reply from Katerina Stephens
August 29th, 2024 10:05 PM
I'm thrilled to hear that you found our process helpful, Samantha. I always strive to stay on top of things to ensure a smooth experience for all of my clients. Your positive feedback means a lot to me and our team at Mason-McDuffie Mortgage....
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Katerina was on top of every matter from the start to the beginning. Her communication was outstanding. Overall experience was better than great! She was outstanding.
Reply from Katerina Stephens
August 21st, 2024 12:16 AM
Thank you so much for your kind words, Jason. I am thrilled to hear that your experience was more than great. It was a pleasure to work with Samantha and you . Your positive remarks truly mean a lot to me. We strive to ensure the mortgage process...
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Katerina makes herself available always. She responds quickly and is totally on top of things. She explains all your options in detail and is thorough and patient when answering any questions or concerns. In a word she is just excellent!
Reply from Katerina Stephens
August 5th, 2024 05:22 PM
Thank you so much, Kim, for your fantastic review! I'm glad to know that you found my service helpful. It's my priority to make sure you are fully informed and comfortable throughout the process. I appreciate your feedback and it is a pleasure...
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Katerina guided us through the whole process making the difficult easier. Everything was explained and quickly moved along, there was no wasted time or energy involved. From start to finding Katerina kept us moving forward solving any issues...
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Reply from Katerina Stephens
July 26th, 2024 01:32 AM
Thank you so much for the positive feedback, Michael! I'm thrilled to hear that you found the loan process to be smooth and efficient. It was my pleasure to guide you and solve any issues along the way. Your trust and satisfaction are of utmost...
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Katerina Stephens was very attentive, took the time to explain and help us with paperwork, computer issues and even came to our house to go over things with us. She was very competent and thorough and made the process go very smoothlly. We...
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Reply from Katerina Stephens
July 26th, 2024 01:33 AM
I'm thrilled to hear your positive feedback, Barbara! I'm glad I was able to help with the paperwork and computer issues and make the process run smoothly for you. Your recommendation means a lot to me and the Mason-McDuffie Mortgage team....
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Quality service and prompt attention to details. The buyer was very happy.
Reply from Katerina Stephens
April 15th, 2024 05:45 PM
I'm truly grateful for your kind words, Dave. Ensuring quality service and prompt attention to details is what we strive for. It's wonderful to hear that the buyer was pleased with the service. Thank you for your 5-star rating, it means a lot...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
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Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
USDA Loans
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- NMLS # 1574190
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