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Katerina Stephens - Loan Officer | NMLS # 1574190 in San Ramon, CA

Katerina Stephens

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Loan Officer | NMLS # 1574190

4.93
(203)
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At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Overall Ratings
4.93
(203)
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  • 5.0
    Encompass
    C
    Connie T L
    TALBOTT, TN
    Posted on June 19th, 2026 02:13 PM
    Just awesome service and comms!
    Reply from Katerina Stephens
    July 11th, 2026 01:53 AM
    Hi Connie, I hope you are enjoying your new home! Our team is super grateful for your kind words! Happy to hear you found our service and communication to be awesome. If you ever need anything , feel free to reach out. :)
  • 5.0
    Encompass
    C
    Craig B L
    TALBOTT, TN
    Posted on June 16th, 2026 03:15 PM
    I've used the M2 team for 5 homes and many refis it's awesome
    Reply from Katerina Stephens
    July 11th, 2026 01:48 AM
    Craig, I'm grateful for your continued trust in our Mason Mac team. We are always happy to assist you and Connie with your home loan needs, and we pleased to hear that you always had such positive experiences with us! :)
  • 5.0
    Encompass
    H
    Holly A
    PORT ORCHARD, WA
    Posted on June 10th, 2026 06:05 PM
    Katerina goes above and beyond and is extremely helpful and patien.
    Reply from Katerina Stephens
    July 11th, 2026 01:40 AM
    Hi Holly, I hope you are enjoying your new home! I really appreciate your kind words! I'm glad to have been able to assist you and Tracy and provide great experience. If there's anything more I can do for you, please feel free to reach out....
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  • 5.0
    Encompass
    N
    Nancy H N
    Garland, TX
    Posted on June 8th, 2026 03:47 PM
    Katerina was amazing at communicating with us throughout the entire loan process whether there she gets any updates or not. Being a first time homebuyer, there were a lot of documents that we didn’t fully understand, and knowing that, she always...
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    Reply from Katerina Stephens
    June 9th, 2026 12:47 AM
    Nancy, I truly appreciate your kind words and am so glad to hear that the communication met your expectations throughout the loan process. It was great helping you and was super important to me to ensure you and Kenny felt supported and informed,...
    read more
  • 5.0
    Encompass
    A
    Andrea S
    GRETNA, NE
    Posted on May 28th, 2026 09:12 PM
    Katerina was available to answer any questions and was always very communicative
    Reply from Katerina Stephens
    May 28th, 2026 09:23 PM
    Andrea, I'm grateful for your kind words about my communication and availability. It was a pleasure to be there for you and ensure all your questions were answered. If you and John ever need assistance in the future, please feel free to reach...
    read more
  • 5.0
    Encompass
    S
    Shelley E T
    Frisco, TX
    Posted on May 20th, 2026 06:33 PM
    Katerina communicated everything I needed to know in a timely and kind manner. She was absolutely fabulous to work with. She went above and beyond her working hours to get me the loan I needed to buy my house. I would highly recommend her!
    Reply from Katerina Stephens
    May 28th, 2026 09:29 PM
    Shelley, I'm so grateful for your kind words! It was truly appreciated to work with you and be part of your home-buying journey. I'm pleased to hear that our team efforts made a positive impact, and I appreciate your desire to recommend me...
    read more
  • 5.0
    Encompass
    T
    Tracy A
    PORT ORCHARD, WA
    Posted on May 8th, 2026 02:45 PM
    Katerina went above and beyond to get our loan processed quickly. She explained all of our financing options and answered all of our questions. She was kind, professional and proficient. and just a pleasure to work with. We have already recommended...
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    Reply from Katerina Stephens
    May 8th, 2026 06:31 PM
    Tracy, I'm so glad to hear that you had a positive experience with me! It was a pleasure working with you, and I appreciate your kind words. Thank you for recommending me to your friends; it truly means a lot!
  • 5.0
    Encompass
    J
    Jacqueline M C
    Indian Harbour Beach, FL
    Posted on May 4th, 2026 05:10 PM
    Katerina went above and beyond to ensure my husband and I were informed and comfortable throughout our first home purchase. I cannot think of a single area of improvement for Katerina or how our experience could have been better. We are so...
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    Reply from Katerina Stephens
    May 8th, 2026 06:33 PM
    Jacqueline, I'm truly grateful for your kind words and trust in me during such an important milestone. It's appreciated to know that you and Jon felt informed and comfortable throughout your home purchase. I look forward to assisting you with...
    read more
  • 5.0
    Encompass
    J
    Jonathan A C
    Indian Harbour Beach, FL
    Posted on May 1st, 2026 05:08 PM
    Katerina spent as much time as we needed to thoroughly explain everything to my wife and I. We were highly informed every step of the way, and she provided invaluable advise on when to hold out and when to lock in a rate. At no point was I...
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    Reply from Katerina Stephens
    May 2nd, 2026 06:07 AM
    Jon, I'm so grateful for your kind words. It was important to me that you and your wife felt informed and confident throughout the process. I'm pleased I could provide the guidance you needed. Thank you for trusting me with your mortgage needs!...
    read more
  • 5.0
    Encompass
    J
    Jose C Q
    OCEAN SHORES, WA
    Posted on March 16th, 2026 11:56 AM
    Thanks for helping us navigatate through this difficult process.
    Reply from Katerina Stephens
    March 16th, 2026 01:31 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 10 of 203
    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Bridge Loans
    Fixed Rate Mortgages
    USDA Loans
    Qualified Mortgage Pre-Approvals
    Non-QM
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 1574190
    Hobbies
    • horseback riding
    • hiking
    • windsurfing
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