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Katerina Stephens - Loan Officer | NMLS # 1574190 in San Ramon, CA

Katerina Stephens

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Loan Officer | NMLS # 1574190

4.92
(197)
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At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor...... Show More
Overall Ratings
4.92
(197)
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Reviews from Web
  • 5.0
    Encompass
    T
    Tracy A
    PORT ORCHARD, WA
    Posted on May 8th, 2026 02:45 PM
    Katerina went above and beyond to get our loan processed quickly. She explained all of our financing options and answered all of our questions. She was kind, professional and proficient. and just a pleasure to work with. We have already recommended...
    read more
    Reply from Katerina Stephens
    May 8th, 2026 06:31 PM
    Tracy, I'm so glad to hear that you had a positive experience with me! It was a pleasure working with you, and I appreciate your kind words. Thank you for recommending me to your friends; it truly means a lot!
  • 5.0
    Encompass
    J
    Jacqueline M C
    Indian Harbour Beach, FL
    Posted on May 4th, 2026 05:10 PM
    Katerina went above and beyond to ensure my husband and I were informed and comfortable throughout our first home purchase. I cannot think of a single area of improvement for Katerina or how our experience could have been better. We are so...
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    Reply from Katerina Stephens
    May 8th, 2026 06:33 PM
    Jacqueline, I'm truly grateful for your kind words and trust in me during such an important milestone. It's appreciated to know that you and Jon felt informed and comfortable throughout your home purchase. I look forward to assisting you with...
    read more
  • 5.0
    Encompass
    J
    Jonathan A C
    Indian Harbour Beach, FL
    Posted on May 1st, 2026 05:08 PM
    Katerina spent as much time as we needed to thoroughly explain everything to my wife and I. We were highly informed every step of the way, and she provided invaluable advise on when to hold out and when to lock in a rate. At no point was I...
    read more
    Reply from Katerina Stephens
    May 2nd, 2026 06:07 AM
    Jon, I'm so grateful for your kind words. It was important to me that you and your wife felt informed and confident throughout the process. I'm pleased I could provide the guidance you needed. Thank you for trusting me with your mortgage needs!...
    read more
  • 5.0
    Encompass
    J
    Jose C Q
    OCEAN SHORES, WA
    Posted on March 16th, 2026 11:56 AM
    Thanks for helping us navigatate through this difficult process.
    Reply from Katerina Stephens
    March 16th, 2026 01:31 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 5.0
    Encompass
    J
    Jon W R
    Waco, TX
    Posted on March 15th, 2026 03:04 PM
    GREAT experence all aroung, execllent communication through out. I will defiantly use and recomend Katerina for any future transcations
    Reply from Katerina Stephens
    March 16th, 2026 12:38 PM
    I enjoyed working with you. Thanks for the great feedback.
  • 5.0
    Encompass
    J
    James D G
    Reno, NV
    Posted on February 28th, 2026 12:48 AM
    The communication at every step of the process was a great help understanding what was happening.
    Reply from Katerina Stephens
    May 8th, 2026 06:37 PM
    James, I'm pleased to hear that our communication throughout the process was helpful for you. Thank you for trusting our team with your financing needs. Ensuring clarity and understanding every step of the way is always our goal. Thank you...
    read more
  • 5.0
    Encompass
    M
    Maria B A
    Reno, NV
    Posted on February 27th, 2026 04:55 PM
    All communcation was clear and easy to follow.
    Reply from Katerina Stephens
    May 8th, 2026 06:45 PM
    Maria, I'm pleased to know that you found the communication clear and easy to follow. It's important to our team to ensure a smooth loan process, thank you for your kind words. If we can help in the future, feel free to reach out.
  • 5.0
    Encompass
    Y
    Yvonne A M
    Tracy, CA
    Posted on February 18th, 2026 06:16 PM
    Katerina was wonderful to work with. She was able to answer all of my questions and got everything done very quickly, as I had a very short timeframe to get things done. Katerina is very knowledgeable and efficient. I would highly recommend...
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    Reply from Katerina Stephens
    February 18th, 2026 06:31 PM
    Yvonne, I appreciate your kind words. It was a pleasure to assist you, especially given the tight timeframe. I'm glad I could provide the knowledge and efficiency you needed. Thank you for considering recommending me to your family and friends....
    read more
  • 5.0
    Encompass
    T
    Tammy B L
    Talladega, AL
    Posted on February 16th, 2026 11:33 PM
    Wonderful and friendly
    Reply from Katerina Stephens
    February 18th, 2026 06:32 PM
    I appreciate your kind words, Tammy. It was a pleasure working with you. I'm glad to hear that you found the experience wonderful and friendly. If there's anything more I can assist you with in the future, please don't hesitate to reach out....
    read more
  • 5.0
    Encompass
    E
    Elizabeth G
    Hollister, CA
    Posted on December 20th, 2025 01:42 PM
    I have been working with Ramon Verdin and Martha Lopez for a long time, and will continue to do so. They are my #1 lender I go to :)
    Reply from Katerina Stephens
    February 18th, 2026 06:33 PM
    Thank you for sharing your experience, Elizabeth. I'm delighted to hear that Ramon and Martha have been your go-to lenders and continue to provide you with reliable service. It’s wonderful that you have a team you trust so much. If there's...
    read more
  • 10 of 197
    About
    At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
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    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS # 1574190
    Hobbies
    • horseback riding
    • hiking
    • windsurfing
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