

Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA

At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Reviews from Web
Katerina was very professional and wonderful at communicating with us. She was very thorough and easy to work with.
I recently worked with Marylou Edwards on a home purchase in Temecula where I represented the buyer, and she was great to work with. She was very organized and did an excellent job preparing and packaging my client's loan. Communication was...
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Reply from Owner
November 3rd, 2026 12:00 AM
Thank you so much Brett for this great review!! I too, had the great pleasure of working with someone like you so professional and always so easy to talk to and get updates! I really appreciate it and hope to work with you again soon!!
Katerina, was amazing following up on every detail of the process to secure the loan. She makes things happen. I am very critical about exceptional service since as I am in hospitality business and she exceeds expectations. It is hard to find...
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Katrina, was amazing following up on the process in securing the loan. She makes things happen and has a can do attitude. I am very critical about exceptional service since I am in hospitality. She exceeded my expectations on every step of...
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I’ve had the pleasure of working with her on numerous transactions over the years, and her professionalism and consistency have always stood out. She is extremely responsive, communicates clearly, and keeps me informed every step of the way....
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Reply from Owner
October 31st, 2026 12:00 AM
I love this Diane!! Thank you sooo much for the kind words and ditto! I see how you dedicate yourself to your clients and are always on their side every step of the way! Thank you for being a great partner to work with!!!
Best mortgage broker EVER!
Reply from Owner
November 1st, 2026 12:00 AM
Thank you so much Doc!!
Excellent service! Isabela was very professional, knowledgeable, and very helpful throughout the entire process. Communication was clear, and everything went smoothly. I highly recommend working with her!
Reply from Owner
October 31st, 2026 12:00 AM
I'm grateful for your kind words, Marcelle! It was a pleasure assisting you. Thank you for recommending my services!
Isabela provided outstanding service and made the loan process simple and stress-free. She was attentive, professional, and always willing to answer questions. I truly appreciate her support and highly recommend her services.
Reply from Owner
November 5th, 2026 12:00 AM
Thank you for your kind words, Kai. I'm pleased to know that you found the loan process simple and stress-free with my help. It's always my goal to provide attentive and professional service, and I'm grateful for your recommendation and support...
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I’m so glad Isabela is on my team!! As a REALTOR, I couldn’t have asked for a better mortgage officer to take care of our clients!
Reply from Owner
November 3rd, 2026 12:00 AM
I'm grateful for your kind words, Roy. It's wonderful to be part of your team and contribute to the great service we provide at Envoy Mortgage Ltd.
Very professional and great communication.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
2019
Time Zone
Pacific Standard Time (PST)
Disclaimer
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