Katerina Stephens
Loan Officer | NMLS # 1574190
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Katerina was great to work with and kept me up to date for a smooth closing .
Nice and smooth transcusction
highly recommended to my friend and family for planing for getting their house.
Katerina was in contact through every step. I appreciate her communication and helping us through the process explaining anything we didn't understand. To me communication is key during the home buying process.
Wonderful and definitely kept us up on everything had a great experience.
Stacey, Katerina and team wete great to work with. They were quick to respond, communicated effectively and went above and beyond to make sure our application was complete on time. We are so grateful for this amazing team!
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Katerina over-communicated and supported us at every step of the way. Most critically, Katerina asked my wife and I a tough question that no one else did - would our jobs transfer cross-country to our new city? No one else had asked this question,...
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Communication was fast and efficient
Communication, communication, communication! I never waited for responses to my emails or questions. I feel like I was kept in the loop at all times. My clients were very happy with the service they received. Thanks to you, Kristie and, of...
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Reply from Katerina Stephens
April 29th, 2025 05:52 PM
I'm thrilled to hear that your experience was smooth and that communication was always prompt and clear. It was a pleasure assisting you and your clients! Do not hesitate to reach out if we can help in the future! :)
Great comunication!
Reply from Katerina Stephens
February 5th, 2025 02:59 AM
George, your feedback means the world to us! I'm so glad you felt we communicated effectively throughout the process. It's always our goal to ensure a smooth and transparent experience, so we really appreciate you taking the time to share your...
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Katerina went above and beyond to help me get all the required documents submitted on time. She was always professional and patient and very knowledgeable about the process. She was just as excited as I was when I got my keys!
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Reply from Katerina Stephens
February 5th, 2025 03:01 AM
Therese, your words mean the world to me! I truly enjoyed working with you and I'm so thrilled we were able to get everything finalized so you could get your keys. Sharing in your excitement was definitely a highlight for me. It's clients like...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Bridge Loans
Fixed Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Non-QM
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 1574190
Hobbies
- horseback riding
- hiking
- windsurfing
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