Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Jennifer was always communicative and answered every questions and concern in a timely manner .
Reply from Jennifer Patrick
August 10th, 2026 03:27 PM
Thank you, Ian. It was great working with you and Brooke again. Congratulations on your new home. Feel free to reach out anytime.
Don Bartolomucci has received a review with 5 star rating from Josh R
Don is great with communication throughout the loan process and every transaction runs super smooth. You never have to worry about financing issues when you're working with Don.
Reply from Don Bartolomucci
August 10th, 2026 04:38 PM
Josh, I appreciate your kind words about my communication during the loan process. But, it takes the team to make it all work smoothly. And YOU and your Team certainly make it easy! It's great to know that the transactions have been smooth...
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Matt is a great communicator, very knowledgeable, and easy to work with!
Don was very knowledgable and prompt with all communication. He provided advice and guidance at every turn. Ten out of ten would recommend.
Reply from Don Bartolomucci
August 10th, 2026 12:49 PM
I appreciate your kind words and recommendation. I'm glad to know that you found my communication prompt and knowledgeable. One additional and extremely important ingredient to our success was how responsive 'You' where through the process....
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Great communication, responsive, and he answers his calls.
Jennifer Patrick is outstanding in a number of categories. First, she is an outstanding communicator with all parties involved in a real estate transaction. Second, she has a wealth of knowledge and experience which allows her to find solutions...
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Reply from Jennifer Patrick
August 10th, 2026 02:28 AM
Thank you, George for the amazing review. I thoroughly enjoy working with you as well and appreciate you trusting me with your clients, friends and family.
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I was a first-time home buyer and had very little knowledge of the process. Matt was so patient with working with me answering all my questions and then helping me feel comfortable through every step of the process. He was able to break down...
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As a first-time home buyer, I had very little knowledge of the process, but Matt made it seamless. He was incredibly patient, took the time to answer all my questions, and made me feel comfortable and confident through every step. He broke...
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Reply from Owner
August 10th, 2026 12:00 AM
Thanks for the great review, Nicolette and CONGRATS on your first home purchase!! :)
Always available and really explained everything when I didnt know the right questions to ask but he addressed everything and was a great person to work
Reply from Don Bartolomucci
August 6th, 2026 02:00 PM
Fiona, i appreciate your kind words and am gratfull that I felt I kept my promise to not only answer but also explain the "why" for your questions! please member now that you are in your new house that i am always available for you anytime...
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1887
Time Zone
Pacific Standard Time (PST)
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