Mason-McDuffie Mortgage, San Ramon, CA
San Ramon, CA
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor...... Show More
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Dave was very supportive and informative.
Jen made the mortgage process so easy. She was wonderful to deal with every step of the way. Thank you!
Reply from Jennifer Patrick
June 12th, 2026 02:18 PM
It was an absolute pleasure working with you and your wife. Feel free to reach out anytime with future needs. Always happy to help.
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Dave Heard and his team do a great job communicating and getting everything done.
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Dave is our go-to guy for all things in lending! He has loads of experience, a great persona and is easy to talk with, he's always available and communication is awesome. We LOVE Dave!!
Katerina goes above and beyond and is extremely helpful and patien.
Katerina was amazing at communicating with us throughout the entire loan process whether there she gets any updates or not. Being a first time homebuyer, there were a lot of documents that we didn’t fully understand, and knowing that, she always...
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Reply from Katerina Stephens
June 9th, 2026 12:47 AM
Nancy, I truly appreciate your kind words and am so glad to hear that the communication met your expectations throughout the loan process. It was great helping you and was super important to me to ensure you and Kenny felt supported and informed,...
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Jennifer was great about communication and helping with with next steps. She was also super understanding when I ended up busy with work and needed a few extra days to finish paperwork.
Reply from Jennifer Patrick
June 8th, 2026 01:56 AM
Congratulations on your first home Nathan! It was an absolute pleasure working with you. Feel free to reach out anytime if you have any questions or future needs.
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Suzy! She was always on top of tasks and communication. We were so fortunate to have her share her wisdom and care guiding us throguh this process. She also made herself extremely available and was always willing to answer a text or hop on...
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Reply from Suzy Dukelow
June 5th, 2026 09:15 PM
Amanda, Wow! Thanks for the stellar review. You and Sterling were so good to work with. Always on top of whatever was needed. It was a real pleasure to work with you.
Suzy
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Suzy Dekelow was extremely professional and communicative during our entire transaction. She met all deadlines and was ready to close early. Suzy is a joy to work with!
Reply from Suzy Dukelow
June 5th, 2026 06:23 PM
Katie,
Thank you for the wonderful review. It was my pleasure to work with you and help the Lindquist’s buy their first home. I’d love to work with you again. This was a great experience.
Suzy
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The whole loan process went so smooth and hassle free
Dave is very responsive , professional and Organized . I was kept well informed of each and every step .
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Southwest
22Year Started
1887
Time Zone
Pacific Standard Time (PST)
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