Janelle Okuma - New American Funding
Consumer Direct | ILA
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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She was friendly, personable and professional. If I had only one word that I had to pick about my overall experience with her, that word would be “Great!!!”
Reply from Janelle Okuma - New American Fundin...
May 28th, 2025 08:29 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Charges and fees given upon initial inquiry were changed after I agreed to move forward. I was told no fees and quoted the incorrect interest rate. Important terms changed after the credit was pulled. She did a good job overall and I don't...
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Reply from Janelle Okuma - New American Fundin...
May 28th, 2025 08:29 PM
Thanks for the review Tracy.
Clear communication, very helpful, answered all my questions in a very clear and timely manner. No complaints whatsoever.
Reply from Janelle Okuma - New American Fundin...
May 28th, 2025 08:29 PM
Thank you Michael! You were great throughout the whole process. I look forward to working with you again in the future!
I didn't like the way you hijacked my funds for the projects I have planned for the funds in the first place. I gave you an estimate for the paint job and you kept more than I told you it would be. Now, I have to wait to get my house painted...
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Reply from Janelle Okuma - New American Fundin...
May 28th, 2025 08:29 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The speed of the whole process was exceptional
Reply from Janelle Okuma - New American Fundin...
May 28th, 2025 08:29 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Year Started
2003
Time Zone
Central Standard Time (CST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing